Contact Center Representative

Description Earn $21.00-$23.00/hour + full benefits while helping members manage their finances. Credit Union of New Jersey is looking for a motivated and member-focused Call Center Representative to join our team. We offer a comprehensive benefits package designed to support our employees and their families, including: Medical, dental, prescription and vision insurance 401(k) plan, with company match Tuition reimbursement Life & disability insurance Voluntary supplemental life insurance Pet insurance and other voluntary benefits Flexible spending accounts Paid time-off 11 Paid holidays Ongoing developmental opportunities Credit Union Membership Employee discounts on credit union products and services Key Responsibilities: Answer inbound calls from members regarding account questions, loans, and cards Help with balances, transfers, and payments Resolve issues and research account discrepancies Recommend products and services that fit member needs Position Requirements: High school diploma or general education degree (GED); plus one to three years related experience Excellent member service, communication, and interpersonal skills Must be able to work rotating Saturday's Bilingual (English/Spanish) speaking preferred We are an equal opportunity employer

Requirements