Nurse Supervisor

REGISTERED NURSE (RN) SUPERVISOR

** FLSA: *EXEMPT * **

Supervisory Responsibilities:

• • Direct and manage the nursing, phlebotomist, referrals and medical assistant staff, including hiring, training, and performance evaluation. *
• • Act as the primary point of contact for resolving complex issues or discrepancies. *
• • Monitor the team's productivity and provide regular feedback to ensure high performance. *
• • Ensure the team adheres to SCHC principles, company policies, and regulatory requirements. *

Duties/Responsibilities:

• • Promote the delivery of comprehensive nursing care services, including triaging, health education, emergency care processes, nursing assessments, planning, implementation, and evaluation. *
• • Coordinate patient care using effective problem-solving techniques. *
• • Serve as a resource for complex cases, providing clinical expertise and ensuring adherence to evidence-based practices. *
• • Collaborate with the Associate Medical Director, Clinic Administrator, and other staff to manage patient care and operational duties. *
• • Supervise nursing department staff, including RNs, LPNs, phlebotomist and medical assistants, ensuring adherence to professional and organizational standards. *
• • Promote staff development through mentorship, training, and professional growth opportunities. *
• • Conduct annual employee evaluations, manage weekly time schedules, and oversee vacation schedules as assigned. *
• • Facilitate effective communication and foster a supportive work environment through strong interpersonal skills. *
• • Facilitate quality assurance initiatives to enhance patient care and ensure compliance with FQHC, state, and federal regulations, including OSHA and HIPAA standards. *
• • Participate in agency committees such as Quality Improvement (QI) and Infection Control as requested. *
• • Maintain accurate documentation and monitor clinical performance metrics to uphold quality care standards. *
• • Lead efforts to create a high standard of professionalism and service excellence. *
• • Actively engage in interdisciplinary team collaboration to achieve organizational goals and address patient needs effectively. *
• • Utilize good interpersonal skills to build rapport with staff and patients, ensuring a positive healthcare experience. *
• • Support the development and implementation of clinical protocols, policies, and workflows. *
• • Maintain accurate documentation and monitor clinical performance metrics. *
• • Serve as a means to coordinate and share resources with other supervisors and clinics. *
• • Perform additional tasks as needed to support the centers. *

Required Skills/Abilities:

• • Excellent verbal and written communication skills. *
• • Excellent interpersonal and customer service skills. *
• • Excellent organizational skills and attention to detail. *
• • Excellent time management skills with a proven ability to meet deadlines. *
• • Strong analytical and problem-solving skills. *
• • Ability to prioritize tasks and to delegate them when appropriate. *
• • Ability to function well in a high-paced and at times stressful environment. *
• • Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure. *
• • Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more. *
• • Proficient with Microsoft Office Suite, Electronic Medical Records (EMR) and related software. *

Education and Experience:

• • Associate's degree in Nursing is required. *
• • Bachelor's degree in Nursing is preferred. *
• • Active and unrestricted Registered Nurse (RN) license in the state of Florida. *
• • BLS is required within three months of hire and maintained in current status. *

Physical Requirements:

• • Ability to stand or walk for extended periods while providing patient care. *
• • Ability to lift, carry, or move up to 25-50 pounds (e.g., assisting patients, handling equipment, or supplies). *
• • Frequent bending, stooping, kneeling, and crouching to assist patients or perform procedures. *
• • Ability to move quickly in response to patient needs or emergencies. *
• • Ability to wear personal protective equipment (PPE) for extended periods, including masks, gloves, and gowns. *
• • Must be able to travel to various center locations as required. *