Dental Office Secretary

JOB TITLE: Dental Office Secretary Supervisor: Health Officer Manager Status: Non-Exempt Salary: Starting at $20.32 Schedule: 4 – 10 hour shifts on days occurring within Monday through Friday. Location: Battle Creek, MI Application Deadline: 11-5-2026 at 9:00am Excellent Benefit Package for Eligible Team Members Employees contribute minimal cost sharing towards medical, dental, and vision insurance Flexible Spending Account for Medical Reimbursement 100% Employer paid Short Term and Long Term Disability, Life Insurance, and Accidental Death and Dismemberment Insurance Dependent Care FSA 401K Plan with eligible match – vesting on day 1 A generous paid time off program where all employees begin earning accrued paid time off immediately upon hire Generous Tuition Reimbursement Program with Educational Release Time after 12 months Up to14 Paid Holidays Employee wellness and fitness programs Opportunities to participate in NHBP Sponsored activities Public Student Loan Forgiveness eligible employer NHBP is a self-sustaining Sovereign Nation dedicated to achieving the shared vision of our community.

Our mission is to preserve our culture and history, build a healthy community, provide essential services, and secure our financial future through strategic decision-making. We are always seeking outstanding individuals who wish help us fulfill this mission and join us on our journey to protect and promote the cultural, emotional, physical, and financial well-being of our Tribal community for the next Seven Generations.

POSITION SUMMARY

The Dental Office Secretary is responsible for scheduling dental patients in preparing dental charts, verifying insurance, responding to dental inquiries, checking dental patients in and out. The Dental Office Secretary performs these duties within a Tribal health facility.

ESSENTIAL FUNCTIONS

Manage in person or telephone inquiries efficiently. Schedule appointments for dental and other services offered at the clinic. Greet and welcome patients arriving for appointments and ensure patients are checked in for appointments and checked out when appointments are completed. Verify patient insurance. Collect and post dental payments to the electronic dental record system.

Prepare dental charts for upcoming service and ensure incoming documents are scanned into the electronic dental record system and patient demographics are updated. Provide appointment reminder calls when necessary. Register new patients into the electronic dental record system and request records as required. Provide backup support for the Medical Secretary.

Provide backup support for the Treatment Plan Coordinator. Provide backup support to the Dental Assistant when required. Other duties as assigned.

MINIMUM QUALIFICATIONS

Highschool Diploma or GED Certificate. Two (2) years of dental office experience. Knowledge of third party payer dental insurance, and alternate insurance resources. Excellent customer service skills. Strong organization skills to manage multiple tasks and deadlines. Proficient use of electronic dental and medical scheduling software.

Complete and pass a comprehensive background investigation and drug screening in accordance with NHBP standards. Able to maintain strict confidentiality and adhere to HIPAA requirements. OTHER SKILLS AND ABILITIES Understand or gain knowledge of and appreciate the Native American culture and customs. Detail oriented with a strong emphasis on accuracy.

Be self-directed and be an excellent problem solver. Work well in a team-centered environment with or without immediate supervision. Able to collaborate with members of the dental team and health office. Work with constant interruptions and organize/prioritize duties.

PREFERRED QUALIFICATIONS

One year as a dental assistant. SECURITY SENSITIVE This position may contain information that is security sensitive and thereby subject to additional provisions. All information obtained will be protected according to NHBP/IHS/HIPAA policies, rules and regulations. INDIAN PREFERENCE Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preference to NHBP Tribal Citizens, spouse/parents of NHBP Citizens, and members of other federally and Tribally recognized Indian Tribes.

Fair Employment Practices Code (FEPC) All applicants are subject to a comprehensive background check and must pass a drug screen. NHBP does not recognize the use of recreational or medical marijuana.