Job description
- Manage the daily order book and ensure timely delivery & pick-up of the orders
- Coordinate with the operations executives and ensure that the SOPs are followed and SLAs are met
- Work on coordinating with customers in case of any order-related issues
- Resolve order-related issues on a priority basis and ensure a great customer experience
- Work on coordinating with 3rd party courier partners for any delivery/pick-up-related issues
- Work on assisting the operations manager with status updates and preparing reports Requirements
- B. Tech/B.E. or UG in any specialization
- Proficiency with Microsoft Office
- Good communication skills in English & Hindi
- Comfortable working with multiple departments within the business 5. 0 to 1 year of experience in a similar role (freshers are welcome) Benefits Salary - 3L - 4LPA Health Insurance
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