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Key Holder

Kildare, IrelandPosted Nov 5, 2026

Job description

Overview

Are you passionate about fashion and customer service? Do you have a strong sense of responsibility and enjoy taking on leadership roles? ack & Jones is one of Europe’s leading producers of men’s wear, offering a full range of stylish clothing from timeless classics to contemporary trends. Our commitment to quality, comfort, and style has made us a favorite among fashion-conscious men globally.

At Jack & Jones, we believe in creating a unique shopping experience that reflects our brand’s ethos. As a Key Holder, you will play a crucial role in ensuring the smooth operation of the store. You will assist customers, maintain store standards, and take on additional responsibilities, such as opening and closing the store and handling cash.

Responsibilities

Provide exceptional service by assisting customers with their purchases, answering questions, and offering product recommendations. Sales Support: Help meet and exceed sales targets by actively engaging with customers and promoting the Jack & Jones brand. Store Operations: Assist with daily store operations, including restocking, merchandising, and maintaining a clean and organized sales floor.

Key Holder Duties: Open and close the store, handle cash registers, and ensure the security of the store when the manager is not present. Team Collaboration: Work closely with the team to ensure a positive and efficient work environment. Support colleagues and contribute to a collaborative atmosphere. Brand Representation: Uphold the Jack & Jones brand image through excellent customer service and visual merchandising.

Qualifications

Previous experience in a retail environment is preferred. Strong customer service skills with a passion for fashion. Reliability and trustworthiness, with the ability to handle key holder responsibilities. Excellent communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays.

A proactive attitude with a willingness to learn and take on new challenges. Customer Service: Provide exceptional service by assisting customers with their purchases, answering questions, and offering product recommendations. Sales Support: Help meet and exceed sales targets by actively engaging with customers and promoting the Jack & Jones brand.

Store Operations: Assist with daily store operations, including restocking, merchandising, and maintaining a clean and organized sales floor. Key Holder Duties: Open and close the store, handle cash registers, and ensure the security of the store when the manager is not present. Team Collaboration: Work closely with the team to ensure a positive and efficient work environment.

Support colleagues and contribute to a collaborative atmosphere. Brand Representation: Uphold the Jack & Jones brand image through excellent customer service and visual merchandising. Previous experience in a retail environment is preferred. Strong customer service skills with a passion for fashion. Reliability and trustworthiness, with the ability to handle key holder responsibilities.

Excellent communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. A proactive attitude with a willingness to learn and take on new challenges.

Description copied from Kate Spade New York's careers page. Read the full posting before you apply.

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