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Communications Support Officer
Job description
%3Ch2%3EOBJECTIVES OF THE PROGRAMME%3C/h2%3E%3Col%3E%3Cli%3ETo increase awareness of current and emerging public health issues and WHO recommendations and activities through the design and implementation of a comprehensive communication strategy for the CO in the context of current WHO guidelines and policies;%3C/li%3E%3Cli%3ETo help disseminate relevant findings and lessons learned from international and local initiatives;%3C/li%3E%3Cli%3ETo assist in the planning, development, refinement, dissemination and evaluation of health education and health promotion activities and materials;%3C/li%3E%3Cli%3ETo promote improvements in programme communications and advocate for policy action;%3C/li%3E%3Cli%3ETo strengthen capacity for effective coordination and communication activities (including relations with the media) during outbreaks and emergencies; and%3C/li%3E%3Cli%3ETo support effective internal communication, ensuring that the WHO Philippines workforce is aware of key initiatives and developments.
%3Cbr%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ol%3E%3Ch2%3EDESCRIPTION OF DUTIES%3C/h2%3E%3Cp%3EThe incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.%3C/p%3E%3Cul%3E%3Cli%3EDevelop and support the implementation of communication strategies and plans to raise awareness of key health issues and encourage appropriate actions to address them, in coordination with relevant staff in the CO, regional and/or headquarters communication focal points, the Department of Health (DOH) Health Promotion Bureau (HPB) and other relevant counterparts.
%3C/li%3E%3Cli%3ESupport implementation of the WHO corporate communication strategy to improve understanding and visibility of the Organization’s programmes and achievements at country level, and encourage engagement and support from partners.%3C/li%3E%3Cli%3EIdentify marketable subjects/success stories and develop communications and advocacy products including for partnerships and resource mobilization initiatives.
%3C/li%3E%3Cli%3ESupport optimal outreach and dissemination to target audiences on suitable channels and platforms, including the WHO website, traditional and social media.%3C/li%3E%3Cli%3EOrganize events, campaigns and media briefings, coordinating between journalists and WHO experts, as required.%3C/li%3E%3Cli%3EBuild and maintain productive networks and contacts with the media and key national communication counterparts to ensure optimal coverage of key health issues and WHO’s work.
%3C/li%3E%3Cli%3EApply, as a national of the country or territory, knowledge of the linguistic, social and cultural norms of diverse national stakeholders and audiences to:%3Cbr%3E%26nbsp;%3Cul%3E%3Cli%3E(i)%26nbsp;%26nbsp;%26nbsp;%26nbsp;support the development/updating of content and stakeholder linkages for the WHO country office; and%3C/li%3E%3Cli%3E(ii)%26nbsp;%26nbsp;%26nbsp;%26nbsp;the sensitive design and delivery of effective communication products and activities, including through the website, events, social media and media engagements.
%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3ESupport regular monitoring of media and social media, tracking audience/target group perceptions of the Organization, identifying potential reputational risks and proposing risk-mitigation communications measures to CO leadership.%3C/li%3E%3Cli%3ECollaborate with the DOH/HPB and other national stakeholders, development and other strategic partners to plan, produce, disseminate and evaluate campaigns to improve health outcomes and share information on national health and development priorities.
Advocate for organizational priorities and represent WHO in the United Nations Communication Group for the Philippines.%3C/li%3E%3Cli%3ESupport specialized emergency or multi-hazard risk communications, social mobilization, and community engagement, in preparation for, during and after public health crises, emergencies and outbreaks.
%3C/li%3E%3Cli%3ESupport country office leadership on strategic external and internal communications, with sensitivity to national social and cultural norms, where required.%3C/li%3E%3Cli%3E%3Cp%3ECoordinate and deliver communication and media-sensitization training for WHO country office staff.%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cbr%3E%26nbsp;%3C/p%3E%3C/li%3E%3C/ul%3E%3Ch2%3EREQUIRED QUALIFICATIONS%3C/h2%3E%3Ch3%3EEducation%3C/h3%3E%3Cp%3E%3Cstrong%3EEssential%3C/strong%3E: A university degree (bachelor’s or higher) in communication, journalism, marketing, public health, political science, international relations, or a similar field.
%3Cbr%3E%3Cstrong%3EDesirable%3C/strong%3E: Advanced degree or other formal qualification in communication, public health or a related area. This may include courses in strategic communication, graphic design, audiovisual production, and/or social media. Training in health promotion, risk communication, social listening and/or community engagement.
%3C/p%3E%3Cp%3E%3Cspan style=%22background-color:rgb(255,255,255);color:rgb(35,111,161);font-family:%26quot;. Open Sans%26quot;, %26quot;. Segoe UI%26quot;, Frutiger, %26quot;. Frutiger Linotype%26quot;, %26quot;. Dejavu Sans%26quot;, %26quot;. Helvetica Neue%26quot;, Arial, sans-serif;font-size:10px;%22%3E%3Cspan style=%22-webkit-text-stroke-width:0px;display:inline !
important;float:none;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3EWHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World %26nbsp;.
Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United %26nbsp;. Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ .%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Ch3%3EExperience%3C/h3%3E%3Ch3 style=%22-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(37, 37, 37);font-family:%26quot;.
Open Sans%26quot;, %26quot;. Segoe UI%26quot;, Frutiger, %26quot;. Frutiger Linotype%26quot;, %26quot;. Dejavu Sans%26quot;, %26quot;. Helvetica Neue%26quot;, Arial, sans-serif;font-size:1rem;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:revert;letter-spacing:normal;margin:0px 0px 5px;orphans:2;padding:0px;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cspan style=%22background-color:white;color:rgb(35,111,161);font-size:10px;%22%3E%3Ci%3E%3Cspan lang=%22EN-GB%22%3E%3Cstrong%3EEnhanced WHO Global Competency Model:%26nbsp;%3C/strong%3E%3C/span%3E%3C/i%3E%3C/span%3E%3Ca style=%22color:rgb(4, 95, 171);line-height:inherit;text-decoration:none;%22 href=%22https://cdn.
who.int/media/docs/default-source/who-careers/who-enhanced-competence.pdf?sfvrsn=aae66472_3%26amp;download=true%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22background-color:white;color:rgb(4,95,171);font-size:10px;%22%3E%3Ci%3E%3Cspan lang=%22EN-GB%22%3E%3Cstrong%3Ewho-enhanced-competence.pdf%3C/strong%3E%3C/span%3E%3C/i%3E%3C/span%3E%3C/a%3E%3C/h3%3E%3Cp%3E%3Cstrong%3EEssential%3C/strong%3E: A minimum of two years relevant work experience in delivering communications strategies, services and products at the national level.
%3Cbr%3E%3Cstrong%3EDesirable%3C/strong%3E: Experience with the World Health Organization, other United Nations agency, government agency (e.g. Department of Health) or NGO.%3Cbr%3E%26nbsp;%3C/p%3E%3Ch3%3ESkills%3C/h3%3E%3Cp%3EExpertise in communication, media, social media, web, advocacy, public relations, journalistic writing, international relations, effective internal and external networking.
%26nbsp;%3C/p%3E%3Cp%3EAbility to work harmoniously as a member of a team and adapt to diverse educational and cultural backgrounds and maintain a high standard of personal conduct in line with current guidelines for international public servants.%3Cbr%3E%26nbsp;%3C/p%3E%3Ch3%3EWHO Competencies%3C/h3%3E%3Cp%3ETeamwork%3Cbr%3ERespecting and promoting individual and cultural differences%3Cbr%3ECommunication%3Cbr%3ECreating an empowering and motivating environment%26nbsp;%3Cbr%3EProducing results%3Cbr%3E%26nbsp;%3C/p%3E%3Ch3%3EUse of Language Skills%3C/h3%3E%3Cp%3E%3Cstrong%3EEssential%3C/strong%3E: Expert knowledge of English and local language.
%3C/p%3E%3Ch3%3E%3Cbr%3E%3Cspan style=%22color:black;font-size:11.0pt;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-font-size:12.0pt;%22 lang=%22EN-GB%22%3E%3Cstrong%3EInformation technology (IT) and other skills%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/h3%3E%3Cp class=%22Mso.
List. Paragraph%22 style=%22line-height:109%;margin:0in 3.45pt 10.05pt .75in;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan style=%22mso-ansi-language:EN-GB;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font:7.
0pt %26quot;. Times New Roman%26quot;;mso-ansi-language:EN-GB;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22mso-ansi-language:EN-GB;%22 lang=%22EN-GB%22%3EProficiency in %26nbsp;.
Microsoft Office software packages, web content management systems, graphic design and video production software, social listening and social media analytics.%3C/span%3E%26nbsp;%3C/p%3E%3Ch2%3EREMUNERATION%3C/h2%3E%3Cp style=%22margin-left:40px;%22%3ERemuneration comprises an annual base salary starting at PHP 1,827,954 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
%3Cbr%3E%26nbsp;%3C/p%3E%3Ch2%3EADDITIONAL INFORMATION%3C/h2%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:%26quot;. Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-ascii-theme-font:minor-latin;mso-bidi-language:AR-SA;mso-bidi-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3EStaff members separated due to the 2025 Prioritization and Realignment Process will receive special consideration according to the applicable regulatory framework%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3EThis vacancy notice may be used to fill other similar positions at the same grade level%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EOnly candidates under serious consideration will be contacted.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EA written test and/or an asynchronous video assessment may be used as a form of screening.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EIn the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.
WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: %3Ca rel=%22external%22%3Ehttp://www.
whed.net/%3C/a%3E. Some professional certificates may not appear in the WHED and will require individual review.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAny appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EThe Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EWHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EWHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (%3Ca rel=%22external%22%3Ehttps://www.who.int/careers/diversity-equity-and-inclusion%3C/a%3E) are strongly encouraged to apply.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EPersons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to %3Ca href=%22mailto:reasonableaccommodation@who.int%22%3Ereasonableaccommodation@who.
int%3C/a%3E with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EAn impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the %3Ca rel=%22external%22%3EWHO Values Charter%3C/a%3E into practice.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EWHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct.
To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EWHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EFor information on WHO%27s operations please visit: %3Ca rel=%22external%22%3Ehttp://www.who.int.%3C/a%3E%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EWHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EThe statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EPlease note that WHO%27s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW).
The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries.
Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at %3Ca href=%22mailto: shws@who.int%22%3Eshws@who.int%3C/a%3E.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EThis is a National Professional Officer position.
Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3EIn case the website does not display properly, please retry by:%26nbsp;%3Cul%3E%3Cli%3E(i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox);%26nbsp;%3C/li%3E%3Cli%3E(ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or%26nbsp;%3C/li%3E%3Cli%3E(iii) retry accessing the website using Mozilla Firefox browser or using another device.
Click this link for detailed guidance on completing job applications: %3Ca rel=%22external%22%3EInstructions for candidates%3C/a%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E
Description copied from World Health Organization's careers page. Read the full posting before you apply.
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