TheJobsMap13 open roles
Customer Service Manager
Job description
The Customer Service Manager leads and develops a high-performing customer service team while ensuring accurate, timely, and professional support for customers and sales representatives. This role oversees daily service operations, resolves escalations, strengthens team accountability and morale, and partners with Sales Leadership to improve processes, communication, and the overall customer experience.
Description copied from Imperial's careers page. Read the full posting before you apply.
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