Health Information Assistant

Job Details: Job Location: Immanuel Living at Buffalo Hill

• Kalispell, MT, Position Type: Full Time, Salary Range: $19.00 - $22.80Hourly, Job Shift: Day, Join Our Team! Make a difference behind the scenes and in the lives of residents at Immanuel Living! We're looking for an organized, detail-oriented, and compassionate Health Information Assistant / CNA to join our Nursing Services team. In this unique role, you'll support the daily operations of our Nursing Department by maintaining accurate medical records, coordinating resident admissions, and assisting with direct resident care as needed. You'll work closely with nursing staff, residents, families, and other departments to help ensure a smooth and welcoming experience for those we serve. If you enjoy staying organized, working with people, and making a meaningful impact through both administrative support and resident care, we'd love to meet you!

What You'll Do

Maintain accurate electronic and physical medical records, including new admissions, filing, auditing, and record retention. Coordinate resident admissions, referrals, inquiries, tours, and move-ins while communicating with residents, families, and interdisciplinary teams. Support the pre-admission process by gathering clinical information, coordinating necessary equipment and services, and communicating with the billing office.

Assist with managed care insurance documentation, including clinical submissions, authorization requests, tracking, and updates. Prepare documentation for medical record requests, additional documentation requests (ADRs), and compliance audits. Coordinate resident transportation and collaborate with Maintenance and Housekeeping to ensure rooms are ready for new admissions.

Support Nursing Services with administrative duties, including creating forms, answering telephones, organizing records, and participating in Quality Assurance activities. Provide CNA resident care as assigned, including assistance with daily activities, responding to call lights, and supporting residents during meals and activities.

Accurately document resident care, report changes in resident conditions to nursing staff, and communicate important information during shift changes. Maintain resident confidentiality, accurate documentation, and a professional, welcoming environment.

What We're Looking For

Must be at least 18 years of age. Current Certified Nursing Assistant (CNA) certification in the State of Montana. High school diploma or GED preferred. Minimum of two years of professional, secretarial, or computer-related experience required. Experience in a long-term care or other healthcare facility preferred. Knowledge of ICD-9-CM medical coding helpful.

Strong computer skills and ability to manage electronic health records and administrative documentation. Excellent organizational, time-management, and attention-to-detail skills. Strong communication, customer service, and problem-solving abilities. Ability to multitask, prioritize responsibilities, and work effectively with frequent interruptions.

A compassionate, professional approach to working with residents, families, and healthcare team members.

What We Offer

Immanuel Living offers a competitive benefits package designed to support our employees personally and professionally, including: Affordable childcare Retirement Savings Program with strong employer match Generous Paid Time Off (PTO) Medical benefits Optional dental insurance Employee wellness programs Educational assistance and employee scholarships promoting lifelong learning Free and discounted employee meals Benefits are subject to change and vary based on employment status and eligibility.

About Immanuel Living Immanuel Living is a not-for-profit Life Plan Community located in Kalispell, Montana. Our dedicated team serves approximately 300 older adults across independent living, assisted living, memory support, post-acute rehabilitation, and long-term care. Located in the beautiful Flathead Valley near Glacier National Park, our community offers resort-style amenities, engaging activities, and opportunities for residents to live life to the fullest.

Affiliated with the Evangelical Lutheran Church of America, Immanuel Living is committed to providing a welcoming, faith-based environment while delivering exceptional care and innovative senior living services. Ready to Make a Difference? Join a team where your work matters and your contributions are valued. Apply today and grow your career with Immanuel Living!

Please include your complete work history when applying, beginning with your most recent employer, including any self-employment. Immanuel Living is a drug-free workplace and an Equal Opportunity Employer. Qualifications: