Service Advisor

WHAT YOU’LL DO The Service Advisor works closely with the Service Manager to ensure the continued growth of the customer base and financial performance through the alignment of systems, people and process. The Service Advisor assists in the customer repair process & is the primary customer contact throughout the life of the repair. This includes all customer correspondence & documentation related to the repair from inquiry to invoice/follow-up.

The purpose for this role is to ensure the highest levels of customer service possible is provided through constant communication with the Service Foreman, Lead technicians, support functions, and the customer.