Customer Service Representative

Eichholtz USA is seeking a proactive and customer-focused Customer Service Representative to join our growing team in High Point, NC. Responsibility The following tasks are your main responsibilities: Anticipate customer needs and provide recommendations, updates, and solutions without requiring prompting Identify process improvement opportunities and actively contribute ideas to enhance customer satisfaction and operational efficiency Coordinate issue resolution with sales, management, warehouse and service teams Manage customer accounts, quotes, and orders Monitor lead times and order status Coordinate issue resolution with sales, management, warehouse and service teams Establish and support customer relationships and account growth Sounds this fun to you?

Apply now and join our team! Our ideal candidate: You are representative, pro active and have a high level op responsibility, besides that you are/have: Bachelor’s degree and/or 3+ years of customer service experience preferred Excellent communication, interpersonal, and organizational skills Strong computer proficiency with exceptional attention to detail Proactive, self-motivated professional with a strong customer-focused approach and commitment to problem-solving Proficiency in Microsoft Word and Excel preferred About us Eichholtz is a leading international wholesaler of luxury furniture, lighting and home accessories.

At Eichholtz you will be part of an innovative, ambitious and fast-growing company where the vision of the organization is embedded in everything we do. Driven by creativity, passion, and a commitment to excellence, we strive to become the world’s most inspiring creator of exceptional interiors and atmospheres. Interested and/or questions?

Apply today! Contact Rich Lugo ( [email protected] ) or Kristy O’Rourke ( [email protected] ).