Healthcare Virtual Assistant – Patient Coordination & Marketing Support (Onsite)

Description

About the Role

Snapscale is looking for a Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care practice. This role combines patient coordination, healthcare administrative support, and marketing/outreach. The ideal candidate is organized, proactive, and personable, with strong healthcare support experience and the ability to assist with both patient-facing tasks and marketing materials.

Responsibilities

Handle patient calls, messages, scheduling, and follow-ups Assist with referrals, prior authorizations, and patient care coordination Navigate healthcare platforms such as Spruce Health, Lab. Corp, and Cover. MyMeds Manage emails, patient documentation, and administrative tasks Learn and communicate the practice’s Direct Primary Care services Support marketing and outreach activities and help create marketing materials Perks: Health Maintenance Organization (HMO)\ Government-mandated benefits 13th month pay Night differential pay Transportation allowance Perfect attendance bonus Other employee incentive Yearly salary increase Free lunch everyday Opportunities for career growth and development Fun and supportive working environment

Requirements

Experience in a US-based healthcare/medical office environment Experience with patient communication, scheduling, and healthcare coordination Familiarity with EMR/CRM and healthcare platforms is a plus Marketing experience or experience creating marketing materials Strong written and verbal English communication skills Highly organized, proactive, detail-oriented, and adaptable Must be willing to work onsite