Front Desk - Lima Road Dentistry

About the Job

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? Lima Road Dentistry in Fort Wayne, Indiana, is looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice.

Key Responsibilities

Greet patients warmly upon arrival and deliver an exceptional first impression. Schedule appointments and optimize the daily patient calendar for maximum efficiency. Answer incoming calls, respond to patient inquiries, and direct messages appropriately. Maintain and update digital patient records while ensuring HIPAA compliance.

Process patient copays, account balances, and daily billing transactions accurately. Assist patients with insurance verification, benefits breakdown, and claims processing. Keep the reception area clean, presentable, and well-stocked with administrative supplies. Collaborate closely with clinical and administrative staff to ensure smooth patient flow and office operations.

Requirements

Experience: Minimum of 1 year of administrative experience in a dental clinic setting preferred, but we are happy to train the right candidate. Knowledge: Familiarity with dental terminology and dental insurance verification processes. Technical Skills: Proficiency in computer systems and dental practice management software.

Communication: Excellent verbal and written communication and interpersonal skills. Organization: Strong organizational and multitasking abilities in a fast-paced clinical setting. Professionalism: High attention to detail and a strict commitment to maintaining patient confidentiality. Why Join Us?: Competitive pay based on experience.

Comprehensive health benefits package. Professional development and continuing education opportunities. A supportive, team-oriented work culture in the heart of Fort Wayne. If you are passionate about patient care and ready to make a positive impact on our Fort Wayne community, we encourage you to apply! Join our team at Lima Road Dentistry and help us deliver exceptional dental care with a smile.