Club Associate - PT

Roles & Responsibilities Club Associates will conduct facility services to maintain the cleanliness of the club, while also assisting other front-line team members in all areas of the club Assist in conducting cage, dealer, or guest transactions Create & reprint membership cards for new members Assist in seating, controlling lists, and moving players Assist in daily tournaments and special events as directed Maintain club cleanliness, including, but not limited to, periodically emptying trash cans, cleaning bathrooms, wiping down tables, and all other tasks required to maintain club cleanliness Know, understand, and follow all Lake Erie Poker policies and procedures Inform management of any suspicious / unusual activity, disputes, and any irregularities Contribute to a positive team-based environment and assist in all areas of the club Provide exceptional service in a professional and friendly manner Maintain a good record of attendance and punctuality Protect company assets Qualifications & Requirements Must be 18 years of age High School Diploma or equivalent Effectively communicate in the English Language Always maintain a professional appearance Exceptional Customer Service & Interpersonal Skills Ability to pass a basic math test Must be comfortable handling and working with chips Proficiency with Microsoft Excel and general computer literacy Ability to work varied shifts, including nights, weekends, and holidays in a fast-paced environment