Job description
About the Role
We are seeking an experienced Zoho Implementation Consultant to support multiple client projects across diverse industries. The ideal candidate must have hands-on experience working with a Zoho implementation partner and a proven track record of delivering end-to-end deployments across the Zoho ecosystem. This is a client-facing role requiring direct communication with customers, requirement gathering, solution design, configuration, troubleshooting, and post-implementation support.
Key Responsibilities
- Lead end-to-end implementation of Zoho applications including: Zoho Mail (email migration and configuration) Zoho CRM (setup, workflow automation, customization) Zoho People (module configuration, policies, automation, strong working knowledge of Performance management module) Zoho Recruit (data migration from other ATS and legacy systems, pipeline setup, workflows) Zoho Projects (project setup, task automation, collaboration configuration) Conduct requirement gathering sessions with clients, analyse business needs, and develop detailed blueprint documents. Design and implement custom functions, workflows, and automation using Deluge scripting. Handle data migration activities: mapping, cleansing, import validation, and error resolution. Configure roles, profiles, automation rules, dashboards, reports, and custom modules across Zoho apps. Provide training and handholding sessions for client teams to ensure adoption and successful go-live. Deliver post-implementation support, troubleshoot issues, and suggest enhancements. Maintain clear project documentation, timelines, and progress updates for internal and client teams.
Requirements
Required Skills & Experience Minimum 2 years of hands-on experience in Zoho product implementations. Must have worked with a Zoho implementation partner delivering multiple cross-industry projects. Strong knowledge of Zoho Mail migration, CRM configuration, People, Recruit, and Projects. Proficiency in Deluge scripting and writing custom functions.
Experience creating blueprint documents, workflows, process maps, and implementation plans. Strong analytical and problem-solving skills. Excellent client-facing communication and presentation abilities. Ability to manage multiple projects independently in a remote work environment. Fluent in Hindi and English.
Preferred Qualifications
Zoho Certifications (CRM, People, Recruit, Projects, Creator) are an advantage. Experience in API integrations with Zoho applications. Work Model Remote freelance engagement Flexible working hours aligned with client project timelines Benefits Compensation & Engagement Model This freelance engagement follows a milestone-based payment model.
Each project phase—Blueprint & Requirement Analysis, Configuration & Customization, Deluge Scripting, Data Migration, UAT Support, and Go-Live—will be treated as a billable milestone. Milestone acceptance by the client will trigger payment release. Optional post-implementation support or ongoing enhancements can be structured as hourly billing or a monthly retainer, depending on project needs.