Assistant Restaurant Manager

Job Details: Level: Management, Education Level: High School, Salary Range: Undisclosed, Job Category: Restaurant

• Food Service, Responsible for establishing and maintaining guest services. He/she is responsible for the various tasks involved in the overall operation of the restaurant including opening and closing the restaurant, measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of service delivery and guest satisfaction. Additionally, the Assistant Restaurant Manager will act as Manager on Duty.

Responsibilities

Primary duties and responsibilities include, but are not limited to, the following: Development of hourly staff in the areas of: personal growth, job knowledge and continued education Interact with, direct and supervise employees in a fair manner. Promote teamwork Achieve high levels of success and service for all front of house (FOH) positions Be involved and oversee all aspects of FOH training; leading service training team; Certify trainers Direct FOH employees and management in proper service guidelines Identify performance problems and correct immediately; communicate standards with staff, provide timely feedback Be hands on and involved with all FOH positions, including but not limited to servers, bartenders, bussers, food runners, host, polishers, etc...

Conduct daily shift meetings, use this opportunity to educate & motivate Responsible for ordering and inventory, (supplies, liquor, wine, beer, etc...) Drive sales through consistent service, genuine hospitality, sourcing high quality products and controlling costs Oversee private events and provide timely feedback to inquiring guests Maintain safety standards Create and maintain a positive working environment Communicate and participate in conflict resolution Become proficient in the use of equipment and utensils related to the operation of the restaurant Become proficient in the use of all restaurant computer equipment, include Point of Sale system, reservations system, Gift Card Terminals, accounting software Lead by example Maintain a pleasant attitude every shift Comply with all safety and sanitation guidelines and procedures Mentor & promote individual growth among all employees; create opportunities for growth Uphold the restaurants culture of passion for food, seamless service, and genuine Facilitate menu changes with the General Manager Manage the floor, this is up to and including: guest relations, setting the staff up for success, comping checks and being “hands on” Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School or General Education Degree (GED) required; College Degree Preferred, 3-7 years related managerial experience and/or training; or equivalent combination of education and experience Language Ability: Ability to read, analyze, comprehend, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Technological Skills: To perform this job successfully, an individual should have knowledge of computer software including POS, Microsoft Office, Outlook, Reservations System Managerial Responsibilities: Manages subordinate supervisors who supervise an average of 50+ employees in the Kitchen and Dining Room. Is responsible for the overall direction, coordination, and evaluation of these units.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include

interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to extreme heat (non-weather). The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision and ability to adjust focus. EQUAL OPPORTUNITY STATEMENT: Decisions and criteria governing the employment relationship with all employees at 1000 North are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.