FOH Supervisor

This stunning bar and restaurant is centrally located along the Thames in London’s exciting Greenwich. Set over two floors with a large outdoor space, the gorgeous venue features stylish interiors, an impressive frontage and remarkable river views. Complimented by a light and airy interior, The Oystercatcher offers an open-concept, all-inclusive space.

As a Front of House supervisor, you play a key role in the smooth and successful operation of our business. You will lead by example, ensuring daily tasks are completed efficiently while maintaining a positive and safe environment for both staff and guests. This position requires a hands-on approach, excellent communication skills, and the ability to inspire and support team members during shifts.

Key Responsibilities

Oversee the day-to-day operations, ensuring all tasks are completed to the highest standard. Support and guide team members during shifts, fostering collaboration and a positive work environment. Take charge of running individual shifts, ensuring seamless service and operational efficiency. Ensure every guest has an outstanding experience, resolving issues promptly and professionally.

Monitor and enforce compliance with health and safety regulations, maintaining a safe environment for staff and guests. Uphold company standards and policies while contributing to a culture of excellence and accountability. What We’re Looking For: Previous food service experience in a supervisory or team leadership role, preferably in hospitality.

Strong organizational skills with the ability to multitask and prioritize under pressure. A passion for delivering exceptional customer experiences. Table service experience would be required. Excellent problem-solving abilities and attention to detail. Knowledge of health and safety regulations and a commitment to ensuring compliance.

A positive attitude, with the ability to motivate and inspire a team.

What We Offer

A supportive and inclusive work environment. Opportunities for personal and professional growth. 50% off food, 20% off drinks at all Mosaic Pub and Dining Venues.