All Positions

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sales Associate: Responsibilities: Greet and guide customers as they appear on the lot to proceed into the sales process Assist the customers to find a vehicle that meets their needs by using the current inventory information Enhance the sales process by demonstrating the vehicles features on the lot Assist customers in the completion of their sales applications Assist management to increase sales by inspecting and understanding the lot’s vehicles daily, reporting any problems to management Deliver new vehicles to customers.

Ensure the customer understands the vehicle’s operating features, warranty, and paperwork Introduce customers to the Service Department, emphasizing to customers the quality and efficiency of the dealership’s service operations Recognize that business is built on excellent customer satisfaction and strive to guarantee customer satisfaction Maintain owner follow-up to encourage repeat and referral business Attend sales meetings and training sessions as scheduled Understand the terminology of the automobile business and keep abreast of technological changes in the product Demonstrate proper interaction with customers, co-workers, and suppliers Adhere to all company policies, procedures and safety standards Qualifications Needed: Prior sales experience (preferred but not required) Experience providing quality customer service and sales track record Maintain professional appearance at all times Enthusiastic with high energy throughout the sales workday Outgoing and friendly, especially while handling objections Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections during the sales process Proficient in basic business math including percentages Capable of learning and using proprietary sales programs Persistent, competitive with a good work ethic Focus on the customer’s needs to enhance dealership and personal sales Must have a valid state driver's license Service Technician: Responsibilities Perform work specified on the repair order with efficiency and in accordance with dealership policies and procedures.

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment. Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed.

Provide an estimate of time needed for additional repairs. Executing repairs under warranty to manufacturer specifications.

Qualifications

5+ years of Service Technician experience required ASE Certification required A-level qualifications, including Diagnostic, Electrical and Engine Repair Broad knowledge of new vehicle technologies Ambitious, hardworking presence in a team environment Excellent customer service skills Basic computer skills Positive, friendly attitude, along with a customer service mentality Enjoy working in a dynamic environment Ability to collaborate effectively Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment Minimum high school diploma or GED equivalent required Valid driver's license and clean driving record Availability to work weekends and holidays.

BDC Associate: Responsibilities Answer customer calls and establish follows-up with sales appointments. Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Present initial financing options based on customer needs.

Follow up with leads that are not ready to make an appointment or no-show. Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management. Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Valid driver’s license Parts Counterperson: Responsibilities Oversee the parts sales process from start to finish.

Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status. Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary.

Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization.

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred) Eager to improve in a dynamic work environment Strong interpersonal and time management skills Ability to read/interpret safety and maintenance documents Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume Valid driver's license and clean driving record Accounting Clerk: Responsibilities: Reviews incoming car deals for completeness and accuracy Remits payments for sold F&I products Post manufacturer’s receivables (floor plan assistance, holdback, incentives, etc) Stocks incoming vehicles into DMS Maintains deal log Posts journal entries in the general ledger Reconciles various general ledger schedules Compiles monthly schedule workbook Prepares daily cashflow report Assist in month-end close as assigned Qualifications: Excellent communication and organizational skills required Working knowledge of accounting office positions Ability to prioritize duties Be self-motivated and have the ability to work independently as well as with others Possess exceptional ethical standards Have a strong attention to detail Maintain a professional appearance and neat work area Detailer: Responsibilities: Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests.

Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations. Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles. Performing inspections and keeping complete, accurate records of the vehicle’s condition. Moving and parking vehicles, delivering vehicles to correct locations or picking owners or drivers up if needed.

Managing inventory and reordering supplies. Responding to client inquiries and fulfilling their requests.

Qualifications

High School Diploma or equivalent and a valid state driver’s license with good driving record. Attention to detail with excellent customer service, communication, and interpersonal skills. Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods. Willingness to comply with all company policies and uphold standards for service quality.

Availability to work weekends and holidays.