AI Automation / Microsoft Copilot Specialist

Design, develop, and implement AI-powered automation solutions using Microsoft Copilot and Microsoft Power Platform. Build and customize AI assistants and copilots using Microsoft Copilot Studio. Develop automated workflows and business process automation using Power Automate. Design and implement intelligent applications using Power Apps and integrate them with Microsoft 365 services.

Integrate Microsoft Copilot solutions with enterprise systems, databases, APIs, and business applications. Configure and customize Copilot Studio topics, agents, knowledge sources, actions, and connectors. Implement AI-driven workflows using Microsoft Azure AI services and Azure OpenAI when required. Identify business processes suitable for AI automation and recommend appropriate solutions.

Develop conversational AI solutions and virtual assistants to support business operations. Configure data sources, permissions, security policies, and governance controls for AI-powered applications. Collaborate with business stakeholders, IT teams, and developers to gather requirements and deliver automation solutions.

Monitor, troubleshoot, and optimize deployed automation workflows and Copilot solutions. Ensure compliance with Microsoft security, data privacy, and responsible AI practices.

Requirements

Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 1-5 years of experience in IT, Software Development, Business Process Automation, or a related technical field. Hands-on experience with Microsoft Power Platform, particularly Power Automate and Power Apps. Practical experience developing and configuring solutions using Microsoft Copilot Studio.

Strong understanding of Microsoft 365 applications and their integration capabilities. Experience designing automated workflows, business process automation, and AI-powered solutions. Knowledge of REST APIs, connectors, and integration with enterprise applications. Familiarity with Microsoft Azure services and Azure OpenAI.

Understanding of AI, Generative AI, Large Language Models (LLMs), and prompt engineering. Experience working with SharePoint, Dataverse, and other enterprise data sources. Knowledge of Microsoft Entra ID, authentication, permissions, and security configurations. Strong analytical, problem-solving, and communication skills.

Preferred Qualifications

Microsoft certifications such as PL-900, PL-100, PL-200, PL-400, or relevant Copilot Studio certifications. Experience implementing Microsoft 365 Copilot solutions across enterprise environments. Knowledge of AI agents, conversational AI, and agentic workflows. Experience with Power Automate Desktop and Robotic Process Automation (RPA).

Familiarity with Azure AI Foundry and Azure OpenAI Service. Experience with Microsoft Graph API and custom connectors. Knowledge of Power Platform governance, environment management, and Data Loss Prevention (DLP) policies. Experience implementing enterprise-scale AI automation projects.