Direct Operations Coordinator

Direct Operations Coordinator Minimum Qualifications Summary Certification & Education Have a MSW or Master’s degree in another social science-related discipline and five years of demonstrated post-graduate child welfare, case management, social service, and/or mental health professional experience or a Bachelor’s degree in social work, or social science-related discipline and eight years of demonstrated post-graduate child welfare, social service, case management and/or mental health professional experience or a non-qualifying bachelor's degree and at least 10 years of demonstrated post-degree child welfare experience.

Experience Required High level of expertise in child welfare, juvenile justice, and serving immigrant youth and families at the management level Experience working with immigrant youth and families and underserved populations is strongly encouraged. Bilingual in English / Spanish and supervisory experience is also preferred.

Job Objective Develop and maintain regional and national case program(s) that provide child welfare-based recommendations on each UAC case, particularly in the areas of safe and timely release, identification of and development of corresponding recommendations for children with special needs, and placement recommendations.

Responsibilities

Coordinate day-to-day intake, transfer, and placement operations for unaccompanied children across the ORR care provider network to maintain optimal bed capacity and minimize transit times Oversee standard daily facility operations to ensure care provider facilities continuously meet federal licensing standards, safety protocols, and ORR policy guidelines.

Serve as an operational point of contact for managing critical incidents, emergency bed capacity fluctuations, and field-level operational escalations in real time. Coordinate daily workflows with federal partners (including DHS/CBP/ICE), state licensing boards, and local service providers to ensure smooth transitions of children into and through ORR custody.

Work Location Remote About Lukos Lukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

About Our Name: Lukos is ancient Greek for “wolf”. The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack.

Kipling said it best in The Law of the Jungle. "For the strength of the pack is the wolf, and the strength of the wolf is the pack." At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays.

Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.