Supervisory Case Coordinator

Supervisory Case Coordinator Minimum Qualifications Summary Certification & Education Master’s degree in social work (MSW) and five years of postgraduate direct service delivery experience working with youth and trauma-informed care; or a Master’s degree in psychology, counseling, or other relevant behavioral science in which clinical training and experience is a program requirement Experience Required Supervisory experience is required.

Licensure preferred. Job Objective Develop and maintain regional and national case program(s) that provide child welfare-based recommendations on each UAC case, particularly in the areas of safe and timely release, identification of and development of corresponding recommendations for children with special needs, and placement recommendations.

Responsibilities

Directly supervise and evaluate a team of Case Coordinators, providing clinical and operational guidance, workload balancing, and professional development to ensure high-quality case management services. Oversee the end-to-end case management process for unaccompanied children, ensuring timely, safe, and efficient reunification with vetted sponsors in full compliance with ORR policies and child welfare standards.

Conduct continuous quality reviews of case files, reunification assessments, and safety plans to ensure strict adherence to federal regulations, ORR policy guides, and trauma-informed practices. Serve as the primary point of escalation for complex, high-risk, or sensitive cases, including mandatory reporting, child safety concerns, special needs placements, or legal complexities.

Work Location Remote About Lukos Lukos has been delivering professional services to the Federal Government for 15 years. We help a variety of federal agencies in areas such as national security, homeland security, international development, training, analytics, healthcare, and other professional services. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

About Our Name: Lukos is ancient Greek for “wolf”. The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack.

Kipling said it best in The Law of the Jungle. "For the strength of the pack is the wolf, and the strength of the wolf is the pack." At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays.

Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.