Unit Manager Insurance Operations

Group Company: AU Small Finance Bank Designation: Assistant Vice President / Deputy Vice President – Bancassurance Operations Office Location: Jaipur Position description: Assistant Vice President / Deputy Vice President – Bancassurance Operations

• Bancassurance Operations will be responsible for leading and managing end-to-end Bancassurance Operations, with a primary focus on Group Life Insurance business. The role involves overseeing policy administration, premium management, customer servicing, reconciliation, regulatory compliance, and operational governance while ensuring efficient service delivery and adherence to internal and regulatory standards. The incumbent will drive process improvements, automation initiatives, stakeholder management, and operational excellence to enhance customer experience, strengthen controls, and support business growth. Oversee policy issuance, member enrollment, endorsements, cancellations, and policy reconciliations. Ensure timely and accurate processing of insurance transactions in coordination with insurer partners and internal stakeholders. Educational qualifications preferred: Postgraduate: MBA Preferred Insurance Certifications from Insurance Institute of India, LOMA will be added advantage Functional Competencies:
• Group Life Insurance Operations & Administrations
• Policy Servicing & Customer Lifecycle Management
• Fund Management & Reconciliation
• Insurance Regulatory & Compliance Knowledge
• Master Policyholder Compliance Management
• Process Automation & Digital Transformation