Business Development Executive - Energy

Business Development Executive – Key Result Areas, Activities and KPIs

1. Customer and Business Growth Activities Identify and pursue opportunities to grow business with new and existing accounts. Manage allocated list of customer and prospect accounts, including commercial pricing and management. Determine and execute proactive visit program. Maintain healthy pipeline of business opportunities. Produce plans that support business growth. Regular business reporting and presentations (internally). Results/KPI’s Growth in sales revenue and profit margin. Increase in number of active customers. Achievement of visit and engagement targets.
2. Strategic Business Development Activities Work closely with Manager – Business Development on top target customers. Contribute to action plans for customer growth and retention. Results/KPI’s Achievement of agreed targets for key accounts. Implementation of strategic account plans.
3. Sales Planning and Forecasting Activities Prepare commercial budgets and forecasts in collaboration with Manager – Business Development. Provide accurate and timely reports demonstrating performance against targets. Update of market trends. Results/KPI’s Accuracy of forecasts. Timely submission of reports. Achievement of sales and profitability targets.
4. Internal Collaboration Activities Work closely with internal partners to achieve revenue and profit targets. Ensure clear communication between departments. Results/KPI’s Increased operational efficiency. Customer satisfaction and order fulfilment performance.
5. Customer Relationship Management Activities Negotiate new and ongoing contracts with customers. Resolve customer issues efficiently and effectively. Maintain high levels of customer satisfaction. Results/KPI’s Contract renewals and retention rate. Customer satisfaction scores. Reduction in complaint resolution time.
6. General Responsibilities Activities Accept additional duties as required. Work efficiently and calmly under tight deadlines or stress. Results/KPI’s Flexibility and responsiveness to business needs. Positive performance under pressure. Experience Ideally educated to degree level, in Sales, Business Administration or Economics; You have at least 5 years of experience in a commercial role, in selling technical packages of products and services, where you were in direct contact with different types of customers. Technical knowledge of carbon or stainless steel pipe, tube, bar and associated products used in the Industrial market sectors. Knowledge of MS Office (especially Excel) and CRM software is required. Proven experience in selling complex packages or projects, both products and services in an environment where making decisions is complex and the customer is not always the end user. Fluent in English – speech and writing. Driving licence (B). Have we got you interested and do you want to become our new colleague? Take the next step! Click on the button below and apply now.