(Senior) Process Reengineering Professional

Role Details Reference Number OPS/PR/SP Job Title (Senior) Process Reengineering Professional Unit/Department Operations Location Hong Kong Job Posted 2026/01/19 Job Status Full Time Main Responsibilities

• Elicit and analyze user requirements while conducting business process reviews to identify deficiencies and implement the reengineering process.
• Design and propose innovative solutions tailored to meet business needs, using the latest technologies to create meaningful impact. Propose actionable improvements to optimize processes and drive innovation.
• Act as the bridge between business users and development teams, ensuring smooth communication and seamless collaboration.
• Work hand-in-hand with users and vendors to ensure flawless system requirement analysis, effort estimation, design implementation, and testing.
• Be the connector and coordinator between internal teams and external vendors, ensuring everything aligns perfectly.
• Execute user acceptance tests with precision and care, ensuring top-quality outcomes.
• Create professional process flows using Visio and present findings to senior management.

Requirements

• Bachelor's Degree, preferably in Business, Finance, or other STEM-related subjects. - 2-5 years of experience in business analysis, process optimization, or related fields, preferably with a banking background.
• Strong interviewing and cross-functional communication skills.
• Proficiency in Visio, PowerPoint, Excel.
• Innovative mindset with problem-solving capabilities.
• Basic understanding of financial operations is a plus.
• Project management skills for coordinating multi-division initiatives. To apply, please submit your application along with your resume to recruithk@asia.ccb.com. Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years. All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request. CLOSE