Manager, Protective Security Unit

SYDNEY, NSW, AUPosted Sep 30, 2026

Job description

Manager, Protective Security Unit Grade : 11/12 Salary range : $154,231-178,369 + superannuation and leave loading Duration : permanent full-time role, ongoing Location : Hybrid with an in-office requirement 2 days a week in Sydney, Parramatta, Gosford or Tweed Heads. Travel to Sydney office is required. This may be subject to change in line with DCS workplace policies Lead the protective security function for a critical infrastructure organisation that supports emergency services and public safety across NSW.

Provide expert leadership and advice on protective security, security governance and compliance, ensuring NSW Telco Authority maintains a mature, risk-based security framework that protects people, information, assets and critical infrastructure.

About the team

This role sits within the Protective Security unit in NSW Telco Authority. The team is responsible for implementing and maintaining protective security practices across a complex operational environment. It provides risk-based security advice, supports security incident management activities, ensures compliance with legislative and regulatory obligations, and works closely with stakeholders to protect critical infrastructure, assets, people and information.

Your responsibilities

will include Leading the development, implementation and continuous improvement of NSWTA's protective security framework, policies and controls. Providing specialist security advice to executives and stakeholders on protective security risks, obligations and compliance requirements. Overseeing security governance, assurance, risk management and reporting activities across the organisation.

Leading the management of security incidents, investigations and corrective actions where required. Building strong relationships with government agencies, security partners and internal stakeholders to strengthen security outcomes. Driving security awareness, capability uplift and the adoption of best-practice protective security measures.

Monitoring emerging security risks, legislative changes and industry developments to inform organisational security strategy. For more information on the role and its accountabilities, click here to view the role description. To be successful in this role you will have Must be an Australian citizen and have, or be able to attain and maintain, an NV1 national security clearance as a condition of employment.

The successful applicant may be required to work outside normal working hours. Demonstrated experience working within a protective security function, preferably in government, critical infrastructure, security, law enforcement or other highly regulated environments. Strong subject matter expertise in protective security, including security governance, compliance, risk management and security assurance.

Experience interpreting and applying security legislation, standards, policies and frameworks. Proven ability to provide strategic security advice and influence decision-making at senior executive levels. Strong stakeholder engagement, communication and relationship management skills. Experience leading complex initiatives, programs or projects within a protective security environment.

High levels of integrity, discretion and professional judgement when managing sensitive information and security matters. Desirable: Knowledge of the Protective Security Policy Framework (PSPF) and associated government security requirements. Relevant qualifications in security, risk management, emergency management, law enforcement or a related discipline.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. About NSW Telco Authority NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe. NSWTA operates as a standalone Statutory Authority within the Department of Customer Service.

We promote flexibility and we will consider part time, job share and other flexible arrangements. We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector. For more information, go to NSW Telco Authority

Description copied from Department of Customer Service's careers page. Read the full posting before you apply.

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