Director, Product Operations

The Director of Product Operations is the trusted operating partner for excellence across the entire product organization. This role owns everything that makes the roadmap executable: keeping the multiple product management tracks operationally aligned, running the day-to-day partnership with both in-house and offshore engineering, and building and maintaining the working models, rituals, and systems that let the team deliver at a high level.

This role also carries a major share of go-to-market execution and executive-facing communication. The Director represents Product Operations directly to brand and executive stakeholders, gives the organization an honest and current view of delivery health, and acts as the person the VP of Product can hand an ambiguous cross-team problem to and trust it gets solved.