People and Performance Manager

JOB TITLE: PEOPLE AND PERFORMANCE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced People and Performance Manger to work in Nairobi, Kenya Job Summary The role focuses on setting up and managing the client’s performance management system, supporting senior leadership and departmental managers to ensure strategic projects run on time, and driving a culture of accountability and results while maintaining people engagement and learning.

This is a hybrid role between strategic HR and business execution. DUTIES & RESPONSIBILITIES:

• Performance Management Implemented or managed review systems; familiar with KPIs or balanced scorecards.
• Goal Setting & Tracking Comfortable with departmental scorecards or project tracking tools.
• Program & Project Management Coordinated strategic projects ensuring timely delivery.
• HR Business Partnership Advised business heads on performance or capability building.
• Analytical Thinking Interprets performance data; prepares dashboards or summaries.
• Stakeholder Management Worked with senior leadership; mature communicator.
• Change Enablement Rolled out new systems with departmental buy-in. KNOWLEDGE, SKILLS, AND EXPERIENCE:
• 8–12 years of progressive HR or strategy experience 3–5 years of hands-on exposure to performance management or coordination Proven cross-functional collaboration with senior management Experience implementing systems from scratch Exposure to growth-phase organizations
• Bachelor’s degree in HR, Business, or Organizational Development MBA / MSc HRM or IHRM–K / CHRP–K certification preferred Additional certifications in OKRs, Performance Management, or PMP are advantageous
• HR / Performance: Brighter. Monday HR, SeamlessHR, Zoho People, SAP Success. Factors Project Tools: Trello, Asana, Monday.com, Click. Up Data Tools: Excel (advanced), Google Sheets, Power BI Interested and qualified applicants should submit their applications through the link below Note: Only shortlisted applicants will be contacted. Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

8–12 years of progressive HR or strategy experience 3–5 years of hands-on exposure to performance management or coordination Proven cross-functional collaboration with senior management Experience implementing systems from scratch Exposure to growth-phase organizations

• Bachelor’s degree in HR, Business, or Organizational Development MBA / MSc HRM or IHRM–K / CHRP–K certification preferred Additional certifications in OKRs, Performance Management, or PMP are advantageous
• HR / Performance: Brighter. Monday HR, SeamlessHR, Zoho People, SAP Success. Factors Project Tools: Trello, Asana, Monday.com, Click. Up Data Tools: Excel (advanced), Google Sheets, Power BI