Behavioral Health Facility Surveyor

The Department of Health Services , Division of Quality Assurance (DQA) , Bureau of Assisted Living (BAL), Behavioral Health Certification Section (BHCS) is recruiting to fill a full-time Behavioral Health Facility Surveyor vacancy. This position is a statewide position which focuses on residential facilities. DQA is responsible for protecting and promoting the health, safety, and welfare of residents living in and being cared for in regulated health care facilities.

This position: Typically works between 7am and 5pm, Monday through Friday. Works remotely and must have access to both a private workspace and secure high-speed internet. Requires approximately 50% travel throughout the state. Overnight stays may be required. As an employee of the State of Wisconsin, you'll have access to an amazing benefits package , including: 3.

5 weeks of vacation, 9 paid holidays and ample sick time ; limitations may apply for leave time usage in the first six months. Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service. Exceptional pension plan with a 7.25% employer match in 2027 with lifetime retirement payment.

Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package! Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.

Well Wisconsin Wellness Program. A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being. Public Service Loan Forgiveness Program employer.

As a Behavioral Health Facility Surveyor in BHCS, you will conduct program audits to certify compliance to state and federal requirements of inpatient and outpatient mental health and alcohol and other drug abuse and mental health services with a focus on residential facilities. You will: Monitor programs and their activities to ensure ongoing compliance with Chapter 51 of statutes and investigate complaints against improperly operating facilities and/or programs.

Navigate the relationship between statute and administrative code requirements, public safety, including client rights, and the diversity of programs providing these services. Work with agency directors, physicians, psychologists, professional nurses and licensed mental health professionals in the program review and complaint investigation process.

Prepare to meet with Department leaders, professional service boards in other departments, testify in court, work with sheriff’s office and out-of-state health providers, and occasionally respond to legislators and larger Health Maintenance Organization representatives.

The starting pay is between $31.26 and $38.56 per hour (approximately between $65,000 and $80,200 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required. Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction.

This position is classified as a Health Services Specialist and is in pay schedule and range 12/63.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. Appointees will be subject to the DHS flu-shot policy. DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

DHS is not an E-Verify employer nor a STEM-OPT eligible employer. This position requires the ability to drive a State vehicle or the ability to provide one's own transportation. In order to become authorized to drive a State vehicle, you must meet the requirements for the State of Wisconsin Fleet Vehicle policy, which are: Must have a valid driver's license; Must have minimum of two years non-probationary licensed driving experience with a regular (Class D) driver’s license; Must be 18 years of age.

Additionally, your driving record MUST NOT reflect any of the following conditions: Three or more moving violations and/or at-fault accidents in the past two years; Operating While Intoxicated (OWI)/Driving Under the Influence (DUI) citation within the past 12 months; Suspension or revocation of driver's license. For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.

Minimally qualified applicants will have all of the following: Experience auditing or reviewing practices and procedures (e.g., conducting interviews, writing reports based on findings, etc.) Experience using computer programs such as Microsoft Office Suite for data entry, document creation, and report production. Experience providing consultation, technical assistance, or guidance to internal or external partners regarding policies or procedures.

Well-qualified applicants will also one or more of the following: Experience investigating grievances or complaints as part of job duties. Experience interpreting or applying federal or State of Wisconsin statutes or administrative codes. Experience, education, or training in mental health or substance abuse related field.

Experience, education, or training in residential service settings. Your letter of qualifications is limited to one (1) page and your resume is limited to three (3) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here .

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application. Helpful Information: Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.

You may want to save a copy of the job posting for referencing after the deadline. Submitted materials will be evaluated by a panel of job experts according to the qualifications above. Please monitor your email for communications related to this position. Current or former permanent, classified, state employees must complete the online application process to be considered.

If viewing through an external site, please apply directly at Wisc.Jobs . For technical assistance and general information, please see Frequently Asked Questions . For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Mike Sansom in Human Resources at MichaelJ.

Sansom@DHS.Wisconsin.gov . DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here .

The deadline to apply is October 16, by 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.