Quality Control Specialist

Summary: ​ Quality Control Specialist ensures products, processes, and services within the pharmacy chain meet established quality, safety, regulatory, and patient-care standards. They monitor compliance with SOPs, manage QC procedures, and support continuous improvement to safeguard the health of customers and adherence to legal requirements.

Responsibilities

1. Quality Assurance & Compliance

• Monitor pharmacy operations to ensure compliance with internal quality standards and external regulatory requirements (GMP, relevant pharmaceutical laws).
• Implement and maintain quality control procedures, protocols, and documentation.
• Support preparation for internal and third-party audits/inspections.

1. Product & Service Quality Control

• Conduct regular checks of pharmaceutical products (expiry, storage conditions, labeling, batch records).
• Verify that dispensing processes align with SOPs and safety standards.
• Investigate deviations and non-conformities and participate in root-cause analysis.
• Track corrective and preventive actions (CAPA).

1. Data & Documentation

• Maintain accurate quality records, reports, and quality metric dashboards.
• Analyze quality data to identify trends and inform improvement plans.
• Prepare quality reports for management review.

1. Stakeholder Collaboration

• Work with pharmacy managers, supply chain, and regulatory departments.
• Provide support and training on quality procedures, compliance, and best practices.

1. Continuous Improvement

• Recommend and help implement improvements in processes, customer safety, and product handling.
• Participate in quality improvement initiatives across store networks.

Requirements

Bachelor's degree in Pharmaceutical Sciences. 2 – 5 years of experience. Arabic and fluent English. Knowledge of pharmaceutical quality standards and regulatory frameworks (e.g., GMP, local pharmaceutical regulations). Quality control testing and verification procedures relevant to pharmacy operations. Proficiency in documentation and quality reporting.

Experience with quality management tools and frameworks (CAPA, audit checklists, SOPs). Basic IT skills (MS Office, quality tracking systems). Working Conditions: Working Days: 5 Days – From Sunday to Thursday. Working Hours: 8 Hours / Day Locations: Giza – Onsite. Overtime: Based on workload.