Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2005 and currently lead a team of 12. Before becoming an agent with State Farm, I spent 20 years working as a medical doctor. I made the transition to have more time with my family while still being able to help people in a meaningful way - now by protecting their families and lifestyles through insurance. Outside of the office, I enjoy staying active through long-distance bike rides, hiking, spinning classes, and practicing jiu-jitsu. I’m also passionate about giving back and regularly participate in 150-mile bike rides to help raise money for multiple sclerosis. Our agency offers a friendly, family-style environment where everyone is supportive and willing to help one another succeed. We provide daily training through team meetings, a strong focus on work-life balance, and a 401(k) to support your long-term goals. Our culture is built around positivity, teamwork, and growth. I’m looking for happy, friendly individuals who are looking to build a long-term career and be part of a supportive team environment. If you enjoy helping others, want to grow professionally, and value being part of a team that genuinely cares, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.