Delivery Consultant - Cloud Networking

IntroductionJoining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business. Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.Your role and responsibilitiesAs a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue/hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to:

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from engineers to Cx. Os—with experience of navigating challenging debate to reach healthy resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.Required technical and professional expertise'- Strong knowledge of IBM Cloud fundamentals: VPC, compute instances, networking (subnets, security groups, gateways).
• Linux administration (RHEL/Ubuntu) — intermediate to advanced CLI proficiency.
• Infrastructure-as-Code fundamentals: Terraform or Ansible for provisioning and configuration management.
• Ability to follow and produce technical runbooks and delivery documentation.
• Scripting proficiency: Bash and/or Python for automation tasks.
• Collaborative mindset for squad and cross-check working models.
• Ability to deliver under structured sprint and wave delivery models.
• Language skills: o English: Advanced level (written and spoken for client interactions). o Spanish: Intermediate Level
• Portuguese: Native.Preferred technical and professional experience '- Cloud or industry certifications (Associate level or above).
• Knowledge of migration methodologies: lift & shift, wave planning, Classic to VPC or VMware to Open. Shift migrations.
• Open. Shift / Red Hat Open. Shift Container Platform basics.
• VMware v. Sphere administration fundamentals.
• Familiarity with compliance requirements in regulated-industry environments (financial sector, government).
• Experience with ticketing, monitoring, and project management tools (Service. Now, Jira, Zabbix, Monday.com).
• ITIL fundamentals — change and incident management basics.
• Automation skills: Terraform modules, Ansible playbooks, CI/CD pipelines (GitHub Actions, Tekton, ArgoCD).
• Observability and monitoring: Log Analysis, Cloud Monitoring, Activity Tracker, or equivalent (Datadog, Splunk).
• Broader cloud portfolio awareness: containers, event streaming (Kafka/Event Streams), AI/ML platforms.
• Experience with data migration tools and integration platforms.
• Firewall and network security basics (policy concepts, VPN, access control). IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.