Executive (Information Technology)

Carrier Wheels Pvt. Ltd. is looking for a proactive and technically skilled IT Executive to manage and support the day-to-day IT infrastructure at our manufacturing facility. The ideal candidate should have hands-on experience in hardware, networking, servers, cybersecurity, CCTV systems, and user support while ensuring high system availability across the organization.

This role requires a person who enjoys solving technical problems, maintaining IT systems, and continuously improving the reliability, security, and efficiency of the factory's IT infrastructure.

Requirements

Key Responsibilities IT Infrastructure & Asset Management Maintain complete records of IT assets including desktops, laptops, printers, servers, networking equipment, CCTV devices, licenses, and peripherals. Manage asset allocation, tagging, warranty tracking, preventive maintenance, and lifecycle management. Plan and coordinate hardware procurement, upgrades, repairs, and replacements.

Hardware & End User Support Diagnose and resolve hardware and software issues related to desktops, laptops, printers, scanners, barcode printers, and other IT equipment. Install, configure, and maintain Windows operating systems and business applications. Perform preventive maintenance to ensure maximum uptime of all IT equipment.

Provide timely technical support to users across various departments. Network Administration Configure, monitor, and troubleshoot LAN, WAN, Wi-Fi, switches, routers, and structured cabling. Monitor network performance and ensure reliable connectivity across the factory. Maintain IP address management and network documentation.

Coordinate with Internet Service Providers whenever required. Firewall & Cybersecurity Configure and manage Sophos Firewall. Monitor firewall logs, VPN connectivity, internet policies, and network security. Implement cybersecurity best practices including endpoint protection, antivirus management, and security updates.

Assist in vulnerability management and incident response. Windows Server Administration Install, configure, and maintain Windows Server environments. Manage Active Directory, Group Policies (GPO), DNS, DHCP, File Servers, Print Servers, and shared resources. Manage user accounts, permissions, and access control. Perform routine server monitoring and health checks.

SQL Database Administration Install and maintain Microsoft SQL Server. Perform database backups and recovery. Monitor database performance and troubleshoot issues. Support ERP and business applications using SQL. Execute basic SQL queries for troubleshooting and reporting. CCTV & Surveillance Systems Configure, monitor, and maintain IP-based CCTV systems and NVR/DVR devices.

Ensure recording, storage, and remote monitoring systems are functioning properly. Coordinate with vendors for installation, upgrades, and repairs. Backup & Disaster Recovery Implement and monitor regular backups for servers and critical business data. Verify backup integrity and perform periodic restoration testing. Maintain disaster recovery documentation and procedures.

IT Security & Compliance Ensure software licensing compliance. Maintain antivirus, endpoint security, and Windows patch management. Monitor system logs and investigate unusual activities. Follow organizational IT policies and industry best practices. Vendor Management Coordinate with hardware, networking, CCTV, software, and internet service providers.

Follow up on support calls, AMCs, warranty claims, and procurement activities. Evaluate vendors and maintain service records. Documentation Maintain comprehensive documentation for: Network topology Server configurations Firewall configurations Asset inventory Software licenses Standard Operating Procedures (SOPs) Backup procedures Password vaults (as per company policy) IT maintenance records Continuous Improvement Recommend infrastructure improvements to enhance performance, security, and reliability.

Assist in implementing new IT systems and technologies. Support digital transformation and automation initiatives across the organization.

Required Skills

& Technical Knowledge Operating Systems Windows 10 / Windows 11 Windows Server (2016/2019/2022 preferred) Hardware Desktop and Laptop troubleshooting Printer configuration and maintenance Peripheral installation BIOS configuration Hardware diagnostics Networking TCP/IP DNS DHCP VLAN VPN Managed Switches Routers Wi-Fi Networks Network Troubleshooting Security Sophos Firewall Antivirus & Endpoint Protection User Access Management VPN Configuration Cybersecurity Best Practices Server Administration Active Directory Group Policy File Server Print Server Remote Desktop Services User Management Database Microsoft SQL Server SQL Queries Backup & Restore Performance Monitoring CCTV Systems IP Cameras NVR/DVR Configuration Network Camera Management Video Storage Management Additional Knowledge (Preferred) Zoho One administration (Creator, Mail, Books, People, Analytics, etc.)

ERP application support Microsoft 365 Administration Remote Desktop and Remote Support Tools Power. Shell scripting Basic Linux administration Virtualization (Hyper-V/VMware) Cloud platforms such as Microsoft Azure or AWS Backup solutions and NAS storage UPS and power backup systems Barcode printers and label printing systems Qualifications Bachelor's Degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.

Relevant technical certifications (Microsoft, Sophos, Cisco, CompTIA, etc.) will be an added advantage.

Benefits

What We Offer Opportunity to work in a growing manufacturing organization. Exposure to enterprise-level IT infrastructure and industrial systems. Hands-on experience with servers, networking, cybersecurity, ERP, and digital transformation initiatives. Professional growth and continuous learning opportunities. If you are passionate about IT infrastructure and enjoy solving technical challenges in a manufacturing environment, we would love to hear from you.