Quality Head

Job Description – Quality Head Position: Quality Head Department: Quality Assurance & Quality Control Location: Shamli, Uttar Pradesh Company: Carrier Wheels Pvt. Ltd.

Job Summary

Carrier Wheels Pvt. Ltd. is seeking an experienced Quality Head to lead the Quality function for automotive steel wheel/rim manufacturing. The role is responsible for ensuring product quality, customer satisfaction, process improvements, and compliance with IATF 16949 and customer-specific requirements.

Key Responsibilities

Lead and manage the Quality Assurance (QA), Quality Control (QC), Incoming Quality (IQC), In-Process Quality (IPQC), and Final Inspection teams. Develop and implement quality strategies to achieve customer satisfaction and zero-defect manufacturing. Ensure compliance with IATF 16949, ISO 9001 , and customer-specific quality requirements.

Drive continuous improvement initiatives using Lean, Six Sigma, Kaizen, Poka-Yoke, and SPC. Lead customer audits, internal audits, supplier audits, and certification audits. Handle customer complaints using 8D, 5 Why, CAPA , and root cause analysis. Monitor quality KPIs such as PPM, rejection, rework, warranty claims, and COPQ.

Ensure APQP, PPAP, PFMEA, Control Plans, MSA, and SPC are effectively implemented. Work closely with Production, Design, Maintenance, and Supply Chain to improve product and process quality. Develop supplier quality systems and monitor supplier performance. Mentor and develop the quality team through training and performance management.

Ensure adherence to safety, quality, and regulatory standards across the plant.

Required Skills

Strong knowledge of IATF 16949, APQP, PPAP, FMEA, MSA, SPC, 8D, CAPA, and Core Quality Tools . Expertise in automotive manufacturing and steel wheel/rim production. Strong leadership, analytical, and decision-making skills. Experience in customer handling and audit management. Excellent communication and team management abilities.

Qualifications

B.E./B.Tech in Mechanical, Production, or Industrial Engineering (Master's degree is an added advantage). Experience 12–18 years of experience in the automotive manufacturing industry , with at least 5 years in a leadership role . Experience in steel wheel/rim manufacturing or automotive component manufacturing is highly preferred.

Preferred Industry Automotive OEM / Tier-1 / Tier-2 Steel Wheel & Rim Manufacturing Auto Components Sheet Metal Manufacturing Key Competencies Leadership & Team Management Strategic Quality Planning Customer Focus Problem Solving & Root Cause Analysis Continuous Improvement Process Optimization Decision Making Stakeholder Management CTC As per company standards and candidate experience.

Preferred Candidate Profile: Hands-on experience in automotive wheel/rim manufacturing . Proven track record of reducing customer complaints, rejection rates, and improving plant quality performance. Ability to lead cross-functional teams and drive a strong quality culture across the organization.