Learning and Teaching Administrator

%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EThe University%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAt Durham University we are proud of our people. %26nbsp;A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.

%26nbsp;%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAcross the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. %26nbsp;.

Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EWe would be thrilled if you would consider joining our thriving University.

%26nbsp;. Further information about the University can be found%26nbsp;%3C/span%3E%3C/span%3E%3Ca href=%22https://www.durham.ac.uk/about-us/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22color:blue;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cu%3Ehere%3C/u%3E%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cu%3E.

%3C/u%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EFind out more about the benefits of working at the University and what it is like to live and work in the Durham area on our%3C/span%3E%3Cspan style=%22color:blue;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Ca href=%22https://www.

durham.ac.uk/about-us/professional-services/human-resources/job-vacancies/why-join-us/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22color:blue;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cu%3EWhy Join Us?

• Information Page%3C/u%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EThe Role and the Department%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EDynamic and vibrant, Durham University Business School is one of Durham University’s four Faculties and is comprised of four research-intensive departments: Accounting, Economics, Finance, and Management and Marketing. %26nbsp;. Known for its global reputation, its impact on policy and practice and its strong focus on ethics, responsibility and sustainability, the School aims to %3C/span%3E%3Cspan style=%22line-height:107%;%22%3Ebe a leading European business school with a strong global presence by 2027.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThe School currently has 180 academic and teaching staff, with plans and resource commitments to grow to 230 by 2027. %26nbsp;. The School has a high-quality portfolio of programmes at undergraduate, masters and doctoral level, across all subject areas. %26nbsp;. The school’s student population is around 4000, across undergraduate, postgraduate and research programmes, attracting a talented and diverse student intake (with over 130 nationalities). %26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EOur vision is to lead business thought and practice to improve global wealth and well-being. Our associated mission is to create, share and use knowledge to deliver equitable and sustainable futures around the world. We pursue this mission by advancing world changing knowledge and securing global impact through increasingly collaborative research across disciplines %3C/span%3Eand around the world. Further information on the School can be found at %3C/span%3E%3Ca href=%22http://www.dur.ac.uk/business/%22 target=%22_blank%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3Ehttp://www.dur.ac.uk/business/%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E.%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22 style=%22background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cmeta content=%22text/html; charset=us-ascii%22 http-equiv=%22Content-Type%22%3E%3C/span%3E%3Cstyle%3E%0Aa {%0A text-decoration: none;%0A color: #464feb;%0A}%0Atr th, tr td {%0A border: 1px solid #e6e6e6;%0A}%0Atr th {%0A background-color: #f5f5f5;%0A}%0A%3C/style%3E%3C/p%3E%3Cdiv style=%22font-family:%27Segoe UI%27;font-size:14px;font-style:normal;font-weight:400;line-height:20px;%22%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EThe Business School is seeking a Learning and Teaching Administrator to join our dedicated and supportive team. This is an exciting opportunity to play a key role in delivering a professional, high-quality administrative service that supports a wide range of teaching, learning and assessment activities throughout the student lifecycle, from enrolment through to graduation.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAs part of a passionate, collaborative and welcoming team, you will contribute directly to the student experience and help ensure that our services run effectively and efficiently. Working closely with colleagues across the Business School and the wider University, you will support the delivery of departmental priorities while operating in line with University policies, procedures and regulations. The role offers the opportunity for hybrid working, with time split between working on campus and remotely, subject to business needs.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe are looking for someone who is enthusiastic about supporting students and making a positive difference. You will be an excellent communicator with strong organisational and time-management skills, able to build effective working relationships with a wide range of stakeholders. You will have a keen eye for detail, a commitment to continuous improvement, and the initiative and drive to see tasks through to completion.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EIn return, you will have the opportunity to work in a fast-paced and rewarding environment where your contribution has a real impact on students, colleagues and the wider University community.%3C/span%3E%3C/p%3E%3C/div%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-language:AR-SA;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3EFurther information about the role and the responsibilities is at the bottom of this job description.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWorking at Durham %26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EA competitive salary is only one part of the many fantastic benefits you will receive if you join the University:%3C/span%3E%3C/p%3E%3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• You’ll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. %3C/span%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EThe University closes between Christmas and New Year.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E• We offer generous pension schemes with varying contribution amounts to help you plan for your future. %26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EDiscover more about our total rewards and benefits package %3C/span%3E%3Ca href=%22https://www.durham.ac.uk/about-us/professional-services/human-resources/services/rewards-and-benefits/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22color:blue;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3Ehere%3C/span%3E%3C/a%3E%3Cspan style=%22color:blue;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E.%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EDurham University is committed to equality diversity, inclusion and values%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EOur collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAs a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. %26nbsp;. We also live by our values and our Staff Code of Conduct. %26nbsp;. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. %26nbsp;. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. %26nbsp;. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.%26nbsp;%3C/span%3E%3Cbr%3E%26nbsp;%3C/p%3E %3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat you need to demonstrate when you apply%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22%3E%3Ca name=%22_Hlk132882598%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-language:AR-SA;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3ETo be considered for this role, here are the skills/experience we’re looking for:%3C/span%3E%3C/span%3E%3C/a%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%26nbsp; %26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3EQualifications/Experience%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. First%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E1.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;%22%3EFive GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. First%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Middle%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E2.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;%22%3EExperience of working in a busy office environment delivering front line administrative services or having relevant qualifications for the role.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Middle%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Last%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E3.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3EExperience of managing time to meet deadlines and working under pressure without compromising on quality.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Last%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Last%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E4. %26nbsp;%26nbsp;%3C/span%3E%3Cmeta content=%22text/html; charset=us-ascii%22 http-equiv=%22Content-Type%22%3EDemonstrable accuracy, numeracy and attention to detail.%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Last%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Last%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E5.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;. Times New Roman%26quot;;mso-fareast-font-family:%26quot;. Open Sans%26quot;;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp; %26nbsp; %26nbsp;%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EA high level of discretion and the ability to maintain confidentiality.%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E%3Cstrong%3ESkills/Abilities/Knowledge%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. First%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E6. %26nbsp; Good%26nbsp;spoken and written communication skills.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. First%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E7. %26nbsp; Good digital skills including experience in using digital devices and apps including %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ethe internet, email, digital communication tools, Microsoft 365 applications%3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Middle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E8. %26nbsp; Committed to continuing professional development.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Middle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E9. %26nbsp; %26nbsp;. Ability to solve problems and resolve straightforward issues yourself and as part of a team.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph. CxSp. Last%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Calibri;%22%3E10. %26nbsp; Ability to provide advice and guidance to a range of colleagues and customers.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E%3Cstrong%3EDesirable Criteria%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EPost-16 qualification or equivalent experience.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience of working in Higher Education.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EHow to apply%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ETo progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. %26nbsp;. Where there are desirable criteria we would also urge you to provide any relevant evidence. %26nbsp;. Please don’t forget to check if there is any weighted criteria (see above).%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWhile some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. %26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ESubmitting your application%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe prefer to receive applications online. %26nbsp;. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat you are required to submit:%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E•%26nbsp;%26nbsp; %26nbsp;A CV%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E•%26nbsp;%26nbsp; %26nbsp;A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification. Please feel free to show this in table form if you wish. %26nbsp;%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EContact details%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EIf you would like to have a chat or ask any questions about the role, %3Cspan style=%22mso-color-alt:windowtext;%22%3EAshley Johnson, Learning and Teaching Manager,%3C/span%3E would be happy to speak to you: %3C/span%3E%3Ca href=%22mailto:ashley.johnson@durham.ac.uk%22%3E%3Cspan style=%22color:blue;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-ascii-theme-font:minor-latin;mso-bidi-font-family:%26quot;. Times New Roman%26quot;;mso-bidi-language:AR-SA;mso-bidi-theme-font:minor-bidi;mso-fareast-font-family:%26quot;. Times New Roman%26quot;;mso-fareast-language:EN-GB;mso-fareast-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;%22%3Eashley.johnson@durham.ac.uk%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-language:AR-SA;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3E%3Cstrong%3ETypical Role Requirements %26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. Normal%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-bookmark:_Hlk132882622;%22%3EHere are the kind of activities that you’ll be asked to undertake and ways in which you’ll be expected to operate.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EService Delivery%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;tab-stops:list 18.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EContribute to equality, diversity and inclusion, and the University’s values.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo2;tab-stops:list 18.0pt;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EProvide an excellent and timely service to our students, academics and professional services colleagues, building effective relationships and ensuring a positive experience for all stakeholders.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EUse your experience and problem-solving skills to resolve routine issues relevant to your role and provide information and updates to help your team find solutions.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ECollect, organise and record data and information accurately and provide reports as required.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EMonitor and track data, including assessment submissions and student progress, initiating follow up procedures, and drafting routine correspondence where necessary.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EPromote positive wellbeing arrangements which benefit you and your team.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWhen carrying out your role, use and apply relevant professional and reg%3C/span%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3Eul%3C/span%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3Eatory standards, policies and procedures, including those relating to information governance, records management and confidentiality.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EUse standard office-based devices and applications, tools, and equipment to carryout data recordings, communications and networking, such as marks entry, collection and dissemination of student feedback.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EUpdate guidance on standard operating procedures followed by the team.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EProcess, update and maintain key business documentation and the virtual learning environment, ensuring information is accurate, up to date and accessible to staff and students.%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ETeamwork%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EResolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EHelp your team organise and provide administrative services that support key activities undertaken within your service and contribute to team planning activities.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EHelp your team ensure that products and services are adapted in response to feedback and to meet changing demands.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EFlexible in approach to accommodate the needs of team members and/or service users.%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22Mso. NoSpacing%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ECommunication/Liaison%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ESeek feedback from %3Cspan style=%22mso-highlight:olive;%22%3Estudents, staff and anyone else that you come across as part of your role %3C/span%3Eon their requirements from your service to ensure that their reasonable expectations are being met.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ERecord information and data accurately as required and respond to queries which you receive.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ELiaise with s%3Cspan style=%22mso-highlight:olive;%22%3Etaff in other areas, professional organisations and agencies %3C/span%3Eto ensure that services are being delivered in an efficient and collaborative way.%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22Mso. NoSpacing%22 style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EProvide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes, including preparation for the Board of Examiners and its Sub-Committees, and the Student Voice Committee.%26nbsp;%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp style=%22margin-left:18.0pt;mso-list:l1 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EAny other reasonable duties.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22Mso. List. Paragraph%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EPlease note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement%26nbsp;%3C/span%3E%3Ca href=%22https://www.dur.ac.uk/about-us/governance/information-governance/privacy-notices/job-applicants/%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Aptos;%22%3EJob Applicants/Potential Job Applicants
• Privacy Notice%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E which provides information on the collation, storing and use of data.%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;. Times New Roman%26quot;;mso-bidi-font-size:14.0pt;%22%3EDurham University is a UKVI sponsor. Applicants who require sponsorship to work in the UK should note that not all roles are eligible. Further information on visa requirements and eligibility can be found on the %3C/span%3E%3C/span%3E%3Ca href=%22https://www.gov.uk/skilled-worker-visa%22 target=%22_blank%22 title=%22https://www.gov.uk/skilled-worker-visa%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;. Times New Roman%26quot;;mso-bidi-font-size:14.0pt;%22%3EUKVI website%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;. Times New Roman%26quot;;mso-bidi-font-size:14.0pt;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph%22%3E%3Cspan style=%22color:black;font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:%26quot;. Times New Roman%26quot;;mso-bidi-font-size:14.0pt;%22%3EVersion 07-2026%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Mso. List. Paragraph%22%3E%26nbsp;%3C/p%3E