Bilingual QE Engineer – Contact Center Tools

Bilingual QE Engineer – Contact Center Tools Key Skills: Amazon Connect, French Speaking & Test Automation Skill Required

• Expertise in QE with Contact Center platforms.
• IVR/Routing Automation using Cyara, Hammer, etc.
• Automation testing across UI & APIs (Selenium, Postman, Karate, etc. — any of them).
• Agent Desktop Automation.
• Java core.
• Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
• Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile environment.
• Strong knowledge of AWS Amazon Connect is a plus.
• French Speaking / Testing Capabilities.