Customer Service & Technical Support Advisor

Customer Service & Technical Support Advisor

As a Customer Service & Technical Support Advisor, you will be responsible for providing excellent service to Napoleon’s end consumers, managing consumer enquiries, warranty claims, technical product queries and spare parts requirements. You will develop a strong knowledge and understanding of the Napoleon range of barbecues, their components and accessories, enabling you to provide knowledgeable and practical support to customers and accurately identify the spare parts they require.