Job description
What We Expect From You We’re looking for an individual who is: Gritty & Composed – Can remain steady in high-stress situations and respond to crises effectively. Conscientious – Someone who deeply desires to do good work; is organized and thorough, and has a strong sense of duty. Growth-Oriented – Continuously seeks improvement and learning opportunities.
Solution-Focused – Proactively identifies problems and works toward meaningful change. Adaptable & Patient – Adjusts approach based on evolving needs and challenges. Cultivates Trusting Relationships – Works collaboratively with staff and guests to maintain a supportive environment. Curious –The drive to seek knowledge, explore new ideas, and understand the world and people more deeply.
A Day in the Life
Supporting daily activities and supervising student interactions. Maintaining the schedule, boundaries, and therapeutic protocols as prescribed by the treatment team. Supporting Team Lead to ensure consistency in care and interventions. Responding to crises with de-escalation techniques and intervention strategies. Teaching guests positive coping mechanisms and reinforcing program expectations.
Maintaining accurate documentation of student progress and incidents. Upholding all safety protocols and compliance requirements. Modeling and participating in the appropriate cleaning and maintenance of your assigned home. What Does Success Look Like: You can feel successful as a Youth Mentor at Havenwood Academy if you: Keep the guests at Havenwood safe.
Behave in a relational manner, retaining your composure and staying calm and collected. Lead your team in pursuit of The Havenwood Academy mission: “ We provide world class trauma treatment to children who would not otherwise receive care”. Repair relationship breaks with team members and guests as needed. Maintain a comfortable, visually appealing, and clean environment in your assigned home.
Qualifications
& Experience High School Diploma or GED required. Minimum age of 20. Ability to pass a background check & TB test. Clean Motor Vehicle Record. Experience in similar environments that share the characteristics of: volatility, uncertainty, chaos, and ambiguity is preferred but not required.
Compensation
& Benefits Starting Rate: $17.00 per hour. Performance-Based Raises: $0.20 - $0.30 per hour every six months based on 360 performance reviews. On-Call Bonus: $100 per week for participation in the Emergency Response Team (ERT).
Benefits
401(k) eligibility after 3 months (full-time employees). PTO accrual beginning after 6 months. Health insurance (Havenwood covers 75% of the bronze plan for full-time employees, minimum 30 hours per week). Employee Assistance Program (EAP) offering free short-term counseling and 24/7 crisis response. $10,000 company-provided life and AD&D insurance policy after 60 days.
Youth Mentor – Full-Time Position Overview Havenwood Academy is seeking a gritty Youth Mentor to join our organization. As a Youth Mentor you will work with a team of other staff to support a group of 8-14 students who have experienced significant trauma; ensuring their safety, and well-being. This is a Full Time, 32 to 40 hours a week position on Swing (2:30 pm to 11:00 pm and weekends).
Your Opportunity Becoming a Youth Mentor at Havenwood Academy is more than just a job—it’s an opportunity to develop leadership skills, emotional intelligence, and resilience in a way that will shape your future. You will grow into a confident mentor, a skilled communicator, and a leader who can build culture. This role challenges you to navigate dynamic and complex situations with strength and empathy, preparing you for future opportunities in behavioral health, leadership, or any career that requires problem-solving and human connection.
This role is ideal for individuals who take extreme ownership for their jobs, are willing to give and receive feedback, thrive in dynamic environments, remain calm under pressure, and are passionate about helping young people heal.
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