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Technical Support Specialist
Job description
The Technical Support Specialist is primarily responsible for assisting PSI test takers with technical issues or questions relating to computer hardware or software inquiries, as well as general Q&A. Must be comfortable speaking with our candidates via phone as well as chat while providing exceptional and professional services.
This requires the ability to navigate issues to resolution in a timely fashion whilst tracking all calls and chats via internal ticketing system.
Description copied from PSI Services's careers page. Read the full posting before you apply.
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