Job description
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China. 我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。 Job Responsibilities: Responsible for the telephone operations of the Limousine department, coordinate with different departments and provide efficient service to guests by strategically dispatch vehicles and drivers Handle and process Limousine reservation from internal departments, hotel guests, members and other customer Log all guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation of guest problems and solution Manage and organize par stock of supplies, amenities, tools and equipment.
Be knowledgeable of Hotel information to answer guest inquiries, be fully conversant with the most updated promotions & activities Handle or elevate guest complaints in an expedient and effective manner Job Requirements: 1 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment High school diploma or equivalent Fluent in Cantonese, Mandarin and English Possess working knowledge of Microsoft Office and HotSOS