Pre-Legal Customer Relationship Manager

Are you a driven, high-performing Customer Relationship Manager looking to fast-track your career and elevate your professional impact? Exciting opportunities are now open across our South Brisbane, Sydney CBD, and Parramatta offices to join Operational Services as a Pre-Legal Collections CRM Our team manages critical accounts from the referral stage through to court-based enforcements.

We are looking for individuals who can combine sharp thinking with risk mitigation to achieve the absolute best outcome for our business and our customers. What’s in it for you? 6 monthly Bonus pool of up to $15,000 includes ‘On. Track’ bonus at 3 months Increase your knowledge base and exposure to the legal process Play a key role in a high performing and collaborative team What you need to succeed: Strong negotiation skills Exceptional critical thinking and judgement skills Exceptional time management skills Eagerness to learn the legal collections process and enforcement options Strong track record of adherence to compliance of policies & procedures Proven track record of success and commitment in your current position Please Note

• A minimum of 6 months tenure in your current role is highly recommended Cross-Department Applicants: If you are applying from other areas of the business outside of our core collections teams, prior experience within debt purchase operations is required to ensure familiarity with Debtrak and compliance. Please express your interest by submitting a CV and Cover Letter outlining your suitability for the role. If you’d like to know more, we would love to discuss further! Please make contact with Michael Keep for CBD on ext. 15188, Murray Astorga for Parramatta on ext. 15091 and Sofia Marcos for South Brisbane on ext. 6632 regarding any questions or for a copy of the Position Description. We look forward to hearing from you!