Operations Support Officer – CCFS Collections

Opportunity for CRMs & CSOs: Join Our CCFS Operations Support Team! 💼 What You'll Do Manage and respond to inbound correspondence within agreed timeframes. Support internal stakeholders with correspondence-related enquiries. Work closely with Collections and Lending teams to resolve issues and support operations. Help improve processes and maintain accurate records.

Provide support across Collections and Lending as business needs require. This is a 6-month secondment opportunity and lateral transfer. 🔑 What We're Looking For: Strong written and verbal communication skills Ability to manage multiple priorities and meet deadlines Team player who can also work independently Flexible to work varying shifts, including PH and AU public holidays Good attendance record Nice to have, but not essential: Familiarity with CCFS systems and processes, including FinPower, Debtrak CCC, and Integate.

🎁 What's In It For You? Broaden your CCFS knowledge and experience Build strong stakeholder relationships Contribute to process improvements Performance-based incentives Hybrid work arrangement (subject to eligibility) 📩 Interested? Submit your resume and a short cover letter outlining your interest in the role. For questions, reach out to Jheany Garcia or the Talent Acquisition Team.

Applications close 23 October 2026. Ready for a new challenge? We'd love to hear from you!