Thermo Fisher Scientific Inc. is an American biotechnology and laboratory equipment company that provides analytical instruments, equipment, reagents and consumables, software, and services for research, manufacturing, diagnostics, and other applications. The company serves pharmaceutical, biotech, academic, government, and industrial customers in areas including life sciences research, drug discovery, diagnostics, and environmental monitoring. Founded in 2006 through the merger of Thermo Electron and Fisher Scientific and headquartered in Waltham, Massachusetts.

Thermo Fisher Scientific

We are expanding our team: As a Senior Customer Service Team Lead, you will manage complex customer accounts and provide expert support throughout the order-to-delivery cycle. You will serve as a key liaison between customers and internal teams, ensuring exceptional service delivery. Ideal candidates bring significant experience in order management and customer service.

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