Member Relationship Speicalist - Float

The Member Relationship Specialist Float is the primary point of contact for new and existing members at a CUTX branch, responsible for uncovering financial needs and delivering tailored solutions that span membership, deposit accounts, consumer loans, and ancillary services. The role consistently delivers an unexpected member experience, meets or exceeds defined sales and service goals, refers members to internal partners for specialized needs, and ensures every interaction is accurate, compliant, and documented.

The Member Relationship Specialist Float regularly rotates among CUTX branch locations to provide coverage where needed and must be able to quickly adapt to different teams, members’ needs, and business volumes while maintaining consistent performance and expectations.