Customer Success Manager, Japan

Description Appcharge is a leading direct-to-consumer platform for app publishers. We help publishers sell digital goods directly to their users - bypassing traditional app store commissions and owning the full payment and commerce experience. The result: higher margins, better flexibility, and a more direct relationship with end users. Backed by $89M from leading investors and operators, we’ve grown 14x in the past year and now process over a billion dollars annually. We’re building the infrastructure that lets modern app businesses take back control of monetization – at scale.

Responsibilities

Manage relationships with top-tier mobile game developers in Japan & China.. Act as an operational and technical liaison between Appcharge and publishers. Coordinate onboarding and integration processes for publishers. Support the launch and expansion of game publishers using Appcharge’s solutions.

Requirements

3+ years of experience in the mobile gaming industry. Fluency in Japanese & Mandarin with English fluency. Strong interpersonal skills and a proactive approach to problem-solving.