Senior Manager, Transformation

Key Responsibilities

1. Strategy Execution & Program Delivery Translate strategic transformation priorities into actionable and trackable initiatives. Lead end-to-end program execution including planning, structuring, and delivering transformation initiatives in collaboration with cross-functional teams and subsidiaries. Support the Head of Transformation in formulating and executing value-creation strategies aimed at revenue growth, operational excellence, and increased profitability.
2. Transformation Project Management Manage the overall transformation portfolio and coordinate with initiative owners to ensure timely delivery of milestones. Conduct regular project health checks, risk assessments, and progress reviews with workstream leads and initiative owners. Identify delivery bottlenecks and proactively resolve or escalate issues to senior leadership.
3. Performance Monitoring & Reporting Track and monitor KPIs and performance metrics for transformation initiatives. Prepare and deliver high-quality progress reports, dashboards, and executive presentations to internal stakeholders and leadership. Support initiative owners in quantifying financial and operational impact of key projects.
4. Cross-functional Engagement & Change Management Foster collaboration across departments and subsidiaries to ensure alignment and commitment to transformation goals. Act as a liaison between business units and the Transformation office, ensuring consistent communication and problem resolution. Engage with Strategic Communications to support change management strategies and organization-wide communications.
5. Stakeholder Management Work closely with initiative leaders, subject matter experts, and relevant stakeholders to ensure initiative success. Build strong relationships across business functions to gain buy-in and maintain momentum of transformation programs.
6. Continuous Improvement & Future Readiness Analyze internal data, industry benchmarks, and feedback to identify areas for process improvement and transformation opportunities. Drive adoption of digital tools and innovative solutions to optimize operational and customer-facing processes. Assist in building a culture of continuous improvement and innovation across the organization.