Director of Technology & Communications

SUMMARY The Director of Technology & Communications provides unified leadership for Dakar Academy’s technology infrastructure and organizational communication systems across all campuses. This strategic role ensures that: technology supports teaching, learning, and operations effectively, communication with parents, staff, and the wider community is timely, clear, and mission-aligned, and Dakar Academy maintains a strong, consistent brand across all platforms.

This position requires a versatile leader who can balance strategic planning with hands-on technical support, and who can collaborate across departments to advance the mission of Dakar Academy. KEY OBJECTIVES Technology A clear, sustainable technology vision and multi-year plan Reliable systems, secure data, and well-supported staff Efficient IT operations, inventory tracking, and network stability Communications Consistent, mission-driven messaging across all platforms Strengthened parent engagement and internal communication Increased school visibility and brand reputation in Senegal and internationally CORE RESPONSIBILITIES A.

Technology Leadership & Management

1. Strategic Technology Planning Develop and maintain a comprehensive technology plan (short- and long-term). Lead implementation for all DA campuses. Gather input from staff to align technology with instructional and operational needs. Monitor educational technology trends and recommend improvements.
2. Technology Operations & Support Act as network administrator overseeing servers, systems, and connectivity. Supervise IT specialists to ensure strong customer support. Troubleshoot issues and provide technical assistance to staff and faculty. Maintain cybersecurity, licensing compliance, and system reliability.
3. Budgeting & Procurement Prepare and manage annual and multi-year technology budgets. Follow DA purchasing procedures. Track expenses and maintain financial accountability. Seek grants/donations for major technology initiatives.
4. Hardware & Software Inventory Maintain accurate inventory of all hardware and software. Ensure device replacement cycles are followed. Conduct annual inventory audits. B. Communications & Marketing Leadership
5. Strategic Communications Planning Develop yearly communication and marketing plans. Ensure campus-wide messaging is aligned and mission-driven. Coordinate communication strategies across departments.
6. Digital & Social Media Management Oversee the DA website, ensuring up-to-date content and usability. Manage official social media accounts and digital campaigns. Track engagement analytics to guide strategy.
7. Branding & Creative Content Maintain consistent brand identity across all materials and campuses. Oversee photo, video, graphic, and print content creation. Support major school events with promotional materials and media coverage.
8. Internal & External Communication Lead communication with parents, students, and staff (newsletters, alerts, announcements). Support admissions, HR, and development with communication materials. Provide translation workflows when necessary.
9. Community Engagement & Storytelling Highlight student achievements, school culture, and mission impact. Produce materials that support enrollment, staff recruitment, and donor engagement. OTHER DUTIES Perform additional responsibilities as assigned by the Superintendent.

QUALIFICATIONS

Required Bachelor’s degree in Computer Science, MIS, Communications, Marketing, or a related field Minimum 4 years of experience in systems administration OR digital communication Strong writing, planning, and organizational skills Ability to balance strategic leadership with hands-on technical work Experience supervising staff and managing multiple projects simultaneously Preferred Certifications such as MCSE, Network+, CCNA Experience in educational or international school settings Skills in photography, videography, or graphic design (Adobe Suite, Canva) Familiarity with website management and digital analytics