Patient Access Specialist

Patient Access Specialist Location: Regional Therapy Employment Type: Per Diem Shift/Schedule: Varied Department: Regional Therapy Salary Range: $19.00-$27.84/hr ________________________________________ #About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community.

As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We#re looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve.

In this role, you#ll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received.# You#ll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence.

________________________________________ What You#ll Do ##Greet Patients: Welcomes patients and accurately enters their information into the applicable system.# Verifies the patient#s identification.# Use proper identification and greeting when answering phone calls.# Triage calls and messages, and route to appropriate person/department as necessary.

##Register Patients: Collects all patient demographics in an accurate and efficient manner.# Obtains all signatures on appropriate paperwork.# Ensures a valid order is in the system.# Orders additional testing if needed in department (labs and/or imaging).# Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process.

##Verify Insurance: Obtains insurance information and scans card(s) into system.# Demonstrates increased proficiency with insurance verification and verification tools and online resources.# Check Medical Necessity.# Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate.

##Collections: Collect#patient co-pays and enter#payments directly into the system.# Completes patient estimates when needed.# Completes cash reconciliation and deposits. ##Medical Records: Maintain confidential medical records.# Obtains records necessary for an office visit.# Process requests for medical information in accordance with established policies and procedures.

Respond to patient requests for medical records. ##Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring ##Previous customer service experience, preferably in#a healthcare or clinical setting ##High School diploma or GED equivalency ##Strong communication and teamwork skills ##Commitment to providing patient-first, high-quality service ##Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital ##A caring, community-focused culture rooted in teamwork and trust ##Supportive leadership that invests in your development and well-being ##Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.

#Click here to view our complete benefits guide. # Opportunities to grow within the Albany Med Health System ##Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply.

If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. ________________________________________ #How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career.