Service Department Receptionist

Gay Buick GMC is seeking a friendly and organized Service Department Receptionist to join our team in Dickinson, TX. In this role, you will be the first point of contact for our service customers, providing excellent customer service and ensuring a smooth and efficient service department operation.

Responsibilities

• Greet customers promptly and courteously as they arrive at the service department.
• Answer and direct incoming phone calls related to the service department.
• Schedule service appointments and follow up with customers as needed.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay customer information.
• Assist with billing and payment processing for service transactions.
• Ensure the reception area is clean, organized, and welcoming.

Requirements

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with phone systems and basic office software.
• Friendly demeanor with a customer-focused attitude.

Benefits

• Competitive compensation package.
• Opportunities for professional development and career growth.
• Supportive work environment with a dedicated team.
• Employee discounts on vehicle purchases and services.

About the Company

Gay Buick GMC is a trusted automotive retailer located in Dickinson, TX, specializing in quality Buick and GMC vehicles. We pride ourselves on delivering exceptional customer service and fostering a collaborative and inclusive workplace. Join us and be part of a company that values its employees and communities.