Sales Coordinator

Responsible for managing the process involved with the group coordination within the Group Sales Department. Requires a strong ability to communicate and enjoys building professional and client relationships. Answers incoming phone calls. Takes detailed accurate messages assisting clients and liaising on behalf of the Sales Staff.

Forward inquiries in a timely fashion to Sales Department. Answers all online inquiries. Handles overall administrative tasks in assigned areas, including creating and maintaining files. Handles typing and some department general correspondence, as requested by the Sales Department. Enters call reports in Delphi at the conclusion of a sales trip.

Sends out sales and marketing packets to clients as requested by the Sales Team. Assists sales as needed with VIP reservations/amenities for tracing, and confirming on the day of arrival. Sends amenities/Welcome cards as directed by Sales Department. Distributes and tracks all VIP amenities forms and follows up with appropriate departments to be sure processed.

Creates files for team on booking recap for turnover to Conference Services Dept. Daily Maintenance calls. Daily Solicitation calls. Researching competitive opportunities Distribute the GRC log to team on a weekly basis. Distribute the Daily Events report to team on a weekly basis. Produce past – departure Thank You letters.

Book in-house day meetings; with and without food and beverage. Distribute site forms. Conduct site inspections when required. Inputting all sales calls notes, new accounts and follow-up traces. Participates in various office related duties; mailing of holiday gifts, labeling newsletters, RSVP’s for client events, etc.

Ordering, storing and maintaining adequate supply of various sales brochures, menus, floor plans and forms. Assists Sales Department emails when they are on sales trips, attending trade-shows or out on vacation. Assigns necessary emails to the appropriate person. Responsible for investigations regarding billing Manages all weekly sales reports for revenue comparison.

Manages reservation links. Other projects as assigned.