Collections Specialist

Under the direction of the Loan Resolution Supervisor, the Collections Specialist is responsible for collecting delinquent accounts for direct and indirect consumer loans, Visa loans, mortgage loans and mobile home loans.  Reviews and resolves Synapsys events and member call back requests in a timely manner. Acts as a liaison between members and their insurance and/or GAP companies to recover the highest dollar amount possible in the event of a total loss.

Provides administrative support to the department, including mailing of letters and special projects.