Back Office Clinic Assistant

Planned Parenthood Columbia Willamette (PPCW) is hiring a Back Office Clinic Assistant to join our Northeast Health Center – Family Planning team. Bilingual Spanish candidates are preferred for this role. Build real clinical skills. Get hands-on experience. Start your healthcare career with purpose. At PPCW, your work supports access to essential sexual and reproductive health care—helping ensure every patient is treated with dignity, compassion, and respect.

You'll be part of a mission-driven team committed to expanding access, advancing equity, and showing up for our communities every day. We provide training, mentorship, and a supportive environment where you can grow while making a meaningful impact.

What You'll Do

In this role, you'll be part of the clinical team supporting patients through their visit and helping create a safe, respectful, and efficient experience. On a typical day, you might: Room patients, take vital signs, and prepare them for their visit Support providers during exams and procedures Assist with lab work, including specimen collection and processing Clean, stock, and prepare exam rooms and instruments Answer patient questions and help them feel informed and at ease Work closely with your team to keep the clinic running smoothly You'll play an essential role in delivering high-quality sexual and reproductive health care while helping ensure every patient is treated with dignity and respect.

Schedule & Location This is a full-time position (37.5 hours/week) at our Northeast Health Center – Family Planning . Monday Tuesday Wednesday Thursday Friday 11:00am–7:00pm 9:30am–5:30pm 11:30am–7:30pm 9:30am–5:30pm 9:30am–5:30pm Bilingual Spanish preferred Candidates must be able to reliably work this schedule. Occasional work at other times, days, or PPCW locations may be required to support operational needs.

What We're Looking For

We know great candidates come from a variety of backgrounds. If you're excited about this role, we encourage you to apply—even if you don't meet every qualification. Required High school diploma or equivalent 2+ years of experience in a customer service or high-volume environment Ability to communicate effectively with diverse patients and coworkers Comfort working independently and as part of a team Willingness to learn and adapt in a fast-paced clinical environment Nice to Have Experience in a medical setting or working directly with patients Familiarity with electronic health records (EHR) Medical Assistant, Phlebotomy, EMT, or CNA certification Spanish language skills Pay & Growth $20.

37 – $29.68/hour Pay is based on experience and internal equity, with opportunities to grow over time. Additional Pay Opportunities Bilingual premium: +$1.72/hour Interpreter-level premium: +$3.44/hour After 6 months, you may be eligible for additional clinic responsibilities that include extra hourly pay Benefits & Support We offer a benefits package that supports your health, stability, and growth: Paid time off (up to 4 weeks, increases over time) 9 paid holidays Medical, dental, and vision insurance for eligible employees 403(b) retirement plan with employer matching contributions Free, confidential counseling and support (EAP) Ongoing training and development Application Tips Please include all relevant work experience on your application and resume.

We base offers on the experience shared during the hiring process and are not able to adjust compensation after an offer is made. Equal Opportunity Employer Planned Parenthood Columbia Willamette is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.

We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.